Summary
Overview
Work History
Education
Skills
Timeline
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Hosanna Roberts

Katy,TX

Summary

Honest Cashier skilled at managing money, merchandising stock and assisting customers with locating desired items. Excellent oral and written communication, listening and time management skills with strong attention to detail and superior work ethic. Consistently accurate in drawer reconciliation.

Overview

1
1
year of professional experience

Work History

Server

TopGolf
Katy, TX
02.2023 - Current
  • Monitored dining room for cleanliness and proper set-up at all times.
  • Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
  • Took orders from customers accurately and in a timely manner.
  • Handled money transactions accurately while following company procedures for handling cash payments.
  • Stayed informed about daily specials, new menu items, promotions.

Shift Manager

Potbelly's Sandwich Shop
Katy, TX
10.2023 - 02.2024
  • Resolved conflicts between employees or customers in a professional manner.
  • Performed regular price checks to ensure accuracy in pricing throughout the store.
  • Calculated labor and equipment requirements and production specifications using standard formulas to boost sustainability.
  • Developed pricing schedules, costing for materials, and compliance statements.
  • Performed minor equipment repairs to keep jobs on task and notified maintenance department of major machinery failures.
  • Assigned tasks to employees and monitored productivity, performance and task completion.

Shift Manager

Crust Pizza Co.
Katy, TX
02.2023 - 10.2023
  • Resolved conflicts between employees or customers in a professional manner.
  • Provided coaching and guidance to team members when necessary to improve performance.
  • Ensured completion of all opening and closing duties were completed accurately according to established guidelines.
  • Trained new employees on company policies, procedures, and job responsibilities.
  • Ensured compliance with food safety regulations and quality standards.

Education

High School Diploma -

Cypress Springs High School
Cypress, TX
03-2021

Fine Arts

Lone Star College System
Spring, TX

Skills

  • Safety Compliance
  • Supply Ordering
  • Inventory Control
  • Equipment Troubleshooting
  • Schedule oversight
  • Quality Assurance
  • Schedule Management
  • Energetic and Enthusiastic
  • Opening and closing procedures
  • Tech-Savvy
  • Team Development
  • Staff Development
  • Decision-Making
  • Inventory controls
  • Punctual and Reliable
  • Employee Training

Timeline

Shift Manager

Potbelly's Sandwich Shop
10.2023 - 02.2024

Server

TopGolf
02.2023 - Current

Shift Manager

Crust Pizza Co.
02.2023 - 10.2023

High School Diploma -

Cypress Springs High School

Fine Arts

Lone Star College System

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Hosanna Roberts