Angela Santiago

My goals are to achieve them efficiently and effectively. I focus on optimizing internal processes, improving productivity, making strategic decisions, and fostering a collaborative work environment. I also focus on developing team management skills, problem-solving, and adapting to change, always seeking to contribute to the sustainable growth of the company or institution.

Hardworking professional with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty.

High-energy professional skilled at welcoming guests, maintaining entrances and balancing server loads to optimize operations. Collaborative, hardworking and efficient at prioritizing and handling simultaneous tasks to promote positive dining experiences.

Experienced professional with solid background in foodservice. Offers excellent track record of tackling various tasks to support kitchen and wait staff. Demonstrates genuine hospitality to establish rapport with patrons and deliver memorable experiences.

Detail-oriented business analyst with several years of experience conducting analysis and research to come up with solutions to common business problems. Polished in formulating business improvement strategies and overseeing new technology and system implementation. Commercially-aware professional with in-depth knowledge of computing systems and project management techniques.

Creative Business Analyst with broad-based background in highly competitive and dynamic organizations. Recognized as decisive leader and excellent team player. Committed to forming strong, productive teams.

Accomplished Business Development Manager with solid record directing sales and marketing activities. Persuasive negotiator with diplomatic communication style and relationship-building expertise. Collaborative professional committed to providing clients with reasonable, business-smart solutions to common issues.

I have gained valuable professional experience by working in various companies, including the culinary and warehouse industries. Through these roles, I developed strong organizational, teamwork, and leadership skills. Currently, I am further enhancing my knowledge by studying Business Administration, preparing myself to take on greater responsibilities and contribute to the strategic growth of future organizations.

• Created highly effective new program that significantly impacted efficiency and improved operations.
• Consistently maintained high customer satisfaction ratings.
• Payroll Assistance - Assisted with payroll preparation and entered data into cumulative payroll document.
• Multitasking - Demonstrated proficiencies in telephone, e-mail, fax and front-desk reception within high-volume environment.
• Reporting - Established client payment plan program to monitor payment compliance and progress, reducing uncontrolled payment activity by 10%.
• Data Organization - Improved office organization by compiling quarterly budget reports, financial spreadsheets, organizational charts and company data reports using advanced Microsoft Excel functions.
• Research - Investigated and analyzed client complaints to identify and resolve issues.
• Administration - Performed administration tasks such as filing, developing spreadsheets, faxing reports, photocopying collateral and scanning documents for inter-departmental use.
• Achieved recognition by management for friendly and responsive service.

I hold basic food handling certifications, which demonstrate my knowledge of proper food safety practices, hygiene standards, and safe food preparation techniques. These certifications ensure that I can work in food service environments while maintaining high standards of cleanliness, preventing foodborne illnesses, and following health regulations. Development in kitchen, administration and warehouse.