Desiree Lawson
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
21
21
years of professional experience
Work History
Server
Beef O Brady's
10.2023 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Bussed and reset tables to keep dining room and work areas clean.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
Nail Technician
Self-employeed
12.2002 - Current
- Maintained a clean and sanitary work environment, ensuring compliance with state regulations and promoting client safety.
- Established loyal clientele through excellent customer service, listening attentively to preferences and addressing concerns promptly.
- Enhanced client satisfaction by providing high-quality services, adhering to industry standards and best practices.
- Collaborated with salon staff for smooth operations, maintaining open communication lines and fostering teamwork.
- Facilitated efficient inventory management by monitoring stock levels closely and placing orders proactively to avoid shortages or overstocking issues.
- Oversaw schedule to manage appointments of new and existing clients.
- Developed and maintained strong relationships with customers to increase loyalty, trust and satisfaction.
- Maintained master appointment calendar covering all customer visits, employee schedules, and special events.
- Recorded weekly supply and inventory needs and made regular orders for replenishment.
Education
Nail Technician - Cosmetology
Brevard Community College
Cocoa Fl09.2003
High School Diploma -
Cocoa High
2000 Tiger Trail05.1997
Skills
- Strong Work Ethic
- Excellent Customer Service
- Enhanced decision-making abilities
- Time management
- Problem-solving skills
- Verbal and written communication
- Appointment scheduling and management
- Inventory controls
- Excels in fast paced and demanding environments
Timeline
Server
Beef O Brady's
10.2023 - Current
Nail Technician
Self-employeed
12.2002 - Current
Nail Technician - Cosmetology
Brevard Community College
High School Diploma -
Cocoa High
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