Proven Assistant Property Manager with a track record of enhancing tenant satisfaction and maintaining high payment rates at Unified Residential Management. Skilled in budget preparation and adept at relationship building, I excel in administrative support and emergency response planning. Successfully managed delinquencies and collections, ensuring smooth property operations.
Overview
5
5
years of professional experience
Work History
Assistant Property Manager
Unified Residential Management
09.2022 - Current
Company-wide PING team member. Includes training new employees, access to company wide delinquency accounts and training new managers on budgets and delinquency.
Created budgets and managed NEXUS accounts.
Followed up on delinquent tenants and coordinated collection procedures.
Coordinated move-ins and move-outs, ensuring smooth transitions for both tenants and property management team.
Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
Completed final move-out walk-throughs with tenants to identify required repairs.
Increased tenant satisfaction by promptly addressing maintenance requests and resolving issues efficiently.
Oversaw monthly collections and maintained high payment rates by building positive relationships with tenants.
Assistant Property Manager
Heritage Properties
10.2021 - 09.2022
Followed up on delinquent tenants and coordinated collection procedures.
Coordinated move-ins and move-outs, ensuring smooth transitions for both tenants and property management team.
Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
Completed final move-out walk-throughs with tenants to identify required repairs.
Assistant Property Manager
Alexander Forrest Investments
09.2019 - 10.2021
Followed up on delinquent tenants and coordinated collection procedures.
Coordinated move-ins and move-outs, ensuring smooth transitions for both tenants and property management team.
Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
Completed final move-out walk-throughs with tenants to identify required repairs.
Education
Bachelor of Science - Accounting And Finance
University of Memphis
Memphis, TN
05.2025
High School Diploma -
Northwest Rankin High School
Flowood, MS
05.2013
Skills
Administrative Support
Strong Communication Skills
Fair Housing Regulations
Relationship building and rapport
Contract Negotiation
Emergency Response Planning
Yardi
CRM
Nexus
Budget Preparation
Timeline
Assistant Property Manager
Unified Residential Management
09.2022 - Current
Assistant Property Manager
Heritage Properties
10.2021 - 09.2022
Assistant Property Manager
Alexander Forrest Investments
09.2019 - 10.2021
Bachelor of Science - Accounting And Finance
University of Memphis
High School Diploma -
Northwest Rankin High School
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