Alexmar Chacin
Orlando,FL
Summary
Adept at enhancing customer experiences and streamlining operations, I leveraged my exceptional customer service and sales expertise at Disney to significantly improve guest satisfaction. My strong work ethic and team collaboration skills, honed across roles from server to legal assistant, consistently boosted efficiency and accuracy, notably at Justice Palace.
Overview
11
11
years of professional experience
Work History
Server
Disney
08.2021 - Current
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Demonstrated strong knowledge of food and beverage service standards and led by example to instill in new servers.
Warehouse Worker
Amazon
02.2018 - 06.2021
- Loaded, unloaded, and moved material to and from storage and production areas.
- Shipped material and performed boxing, packing, labeling, and preparation of related documents.
- Used handheld scanners to efficiently track and maneuver freight throughout distribution network.
- Reduced order processing times with streamlined picking, packing, and shipping procedures.
- Maintained clean, orderly work environment free of hazards.
- Verified quantity and description of materials received by checking merchandise against packing list.
- Promoted a positive work environment by actively participating in team-building activities and taking initiative in group projects.
- Verified documentation and condition of freight to assure quality standards were achieved.
Legal Secretary
Justice Palace
01.2016 - 02.2018
- Completed data entry of legal documents into electronic filing systems.
- Organized files for court proceedings.
- Created, indexed, and maintained client binders.
- Arranged for delivery of legal correspondence to clients, witnesses, and court officials.
- Diligently edited legal correspondence for grammar and spelling.
- Scheduled all appointments, appearances and briefings.
- Transcribed legal documents and phone conversations.
- Organized and maintained an efficient electronic filing system for easy access to critical documents and data.
- Managed multiple high-priority tasks simultaneously, meeting all deadlines while maintaining a high level of accuracy.
- Researched and identified legal precedents and statutes.
- Assisted with preparation of trial materials and documents.
Legal Assistant
Justice Palace
04.2014 - 12.2015
- Managed accounts and client records of clients, observing confidentiality, and extreme discretion.
- Handled office scheduling and made notes for deadlines, motions, and other important dates.
- Delivered exceptional service to clients by assisting them with routine needs like obtaining copies of pertinent records or directing them to appropriate resources when needed.
- Reduced errors in court filings by meticulously proofreading documents for accuracy before submission.
- Contacted clients to schedule appointments and discuss progress of cases.
- Communicated pertinent information to clients via phone, email, and mail.
- Revised and finalized letters, briefs, and memos.
Education
Bachelor of Arts - Law
Rafael Belloso Chacin
Zulia, Venezuela12-2016
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Hospitality service expertise
- Memory retention
- Customer service
- Food running
- Team collaboration
- Sales expertise
- Sales techniques
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Server
Disney
08.2021 - Current
Warehouse Worker
Amazon
02.2018 - 06.2021
Legal Secretary
Justice Palace
01.2016 - 02.2018
Legal Assistant
Justice Palace
04.2014 - 12.2015
Bachelor of Arts - Law
Rafael Belloso Chacin
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