ALEXONDRA OSORNO
Phoenix,AZ
Summary
Executive Director with knowledge in leadership and organizational management. Experienced in executing strategic plans, leading sizable teams, and managing daily operations effectively. Committed to cultivating positive work environments and delivering successful results.
Overview
4
4
years of professional experience
Work History
Executive Director
Gardens At Ocotillo Senior Living
Chandler, AZ
10.2025 - Current
- Lead and manage all aspects of assisted living.
- Ensure positive relationships among residents, families, and employees by addressing needs, concerns, and suggestions promptly.
- Oversee recruitment, hiring, training, and motivation of staff across all departments.
- Engaged with sales personnel to develop strategies aimed at increasing occupancy levels.
- Conducted regular reviews to maintain compliance with applicable state and federal laws and regulations.
- Established and enforced policies and procedures.
Assistant Executive Director
Ventana Winds Retirement Community
Youngtown, AZ
10.2023 - 10.2025
- Ensured compliance with state regulations concerning safety, health, fire prevention and sanitation standards.
- Managed budgeting processes for all departments within the facility while maintaining cost effectiveness.
- Resolved conflicts between staff members or between staff and residents in a professional manner.
- Provided orientation to new employees on company policies and procedures, job responsibilities and expectations.
- Lead the sales team to consistently achieve monthly targets while identifying strategies to drive continued growth.
Community Outreach Operations
Clarendale Arcadia
Phoenix, AZ
01.2023 - 10.2023
- Developed relationships with local businesses, agencies, health care providers, and other organizations to increase visibility.
- Assisted in developing strategies for assessing effectiveness of outreach efforts.
- Attended networking events as a representative of the organization.
- Organized and managed community events to promote awareness of organization's services.
Marketing Director
Solutions First Financial
Scottsdale, AZ
01.2022 - 01.2023
- Oversaw budgeting for all marketing activities, ensuring expenditures were within allocated limits.
- Presented monthly results of all marketing efforts at executive team meetings.
- Identified opportunities for new business partnerships or other growth initiatives.
- Analyzed sales data to measure the effectiveness of marketing initiatives.
Education
Certified Assisted Living Manager -
HSI Certified CPR Instructor - undefined
Skills
- Business management
- Team leadership
- Conflict resolution
- Strategic planning
- Budget and financial management
- Problem resolution
Timeline
Executive Director
Gardens At Ocotillo Senior Living
10.2025 - Current
Assistant Executive Director
Ventana Winds Retirement Community
10.2023 - 10.2025
Community Outreach Operations
Clarendale Arcadia
01.2023 - 10.2023
Marketing Director
Solutions First Financial
01.2022 - 01.2023