Alex Sheets
Sales Designer
Nampa,ID
Summary
Self motivated sales professional driven by lasting customer relationships and creative, educated problem solving. Backed by a long career of successful sales mentorship, tenured leadership and world class client experiences.
Overview
16
16
years of professional experience
3
3
years of post-secondary education
6
6
Certifications
Work History
Sales/Design Consultant
The Loop Technologies, LLC
Boise, ID
04.2022 - 07.2023
- Consult, design and implement complex, high value smart home automation systems in residential settings
- Collaborate with system engineer, project management and installation tech to facilitate project installation
- Management and follow up of existing client base to maintain long-term relationships and client satisfaction
- $800K in direct to client sales within the first year
Sales Supervisor
Best Buy
Nampa, ID
10.2021 - 04.2022
- Drove positive Net Promoter Scores and business metrics by means of consistent coaching, training and solution based selling
- Maintained functionality, product display, and inventory standards throughout multiple departments
- Coached, trained and developed a team of 5-7 associates to meet and exceed company defined sales and customer satisfaction metrics
- Maintained top 10% overall performance metrics in assigned sales market
Teir 1 Systems Administrator
ProMission Projects Inc
Meridian, ID
02.2019 - 07.2019
- Created, managed and updated documentation for user submitted tickets in AutoTask ticketing software
- Provided On-Site support to local clients as needed
- Managed and deployed various software platforms such as Office, hosted spam filtering solutions, and patch management utilities
- Created and rolled out KnowBe4 security awareness campaign across multiple client base
Retail Sales Lead
Best Buy, Expert
Nampa, ID
01.2016 - 01.2019
- Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
Samsung Experience Expert
Best Buy
Boise, ID
01.2014 - 01.2016
- Coached, Trained and Promoted the Samsung Brand image throughout various departments and product lines
- Maintained branded vendor pad, updated demonstration displays and set new displays as needed
- Established sales goals, drove branded sales and maintained Top 10% ranking amongst nationwide sales experts
Enterprise Technical Support
Dell Computer
Twin Falls, ID
01.2008 - 01.2009
- Provide Tier 1 hardware support to enterprise customers for Dell Server solutions
- Hardware troubleshooting - Scheduling on-site part replacement
- Created and managed daily ticket load via phone and email based contact
- Maintained current product knowledge on Dell Server and Storage Technologies
- Dell Certified Systems Expert - PowerEdge 6th - 9th Generation Server Hardware
Education
High School Diploma -
Twin Falls Senior High School
Twin Falls, ID 08.2004 - 06.2007
Associate of Science - CyberSecurity
College of Western Idaho
Nampa, ID 08.2018 - 01.2019
Skills
Microsoft applications proficiency
undefinedCertification
Windows Operating System Fundamentals
Timeline
Control 4 - Associate Installer
05-2022
Alarm.com - Technician
05-2022
Sales/Design Consultant
The Loop Technologies, LLC
04.2022 - 07.2023
Sales Supervisor
Best Buy
10.2021 - 04.2022
Security Fundamentals
12-2019
Teir 1 Systems Administrator
ProMission Projects Inc
02.2019 - 07.2019
Server Admin Fundamentals
11-2018
Windows Operating System Fundamentals
10-2018
Networking Fundamentals
10-2018
Associate of Science - CyberSecurity
College of Western Idaho
08.2018 - 01.2019
Retail Sales Lead
Best Buy, Expert
01.2016 - 01.2019
Samsung Experience Expert
Best Buy
01.2014 - 01.2016
Enterprise Technical Support
Dell Computer
01.2008 - 01.2009
High School Diploma -
Twin Falls Senior High School
08.2004 - 06.2007
Similar Profiles
Munshi Md ShakilMunshi Md Shakil
Computer Technician / Manager at Loop TechnologiesComputer Technician / Manager at Loop Technologies
DEREK TAWZERDEREK TAWZER
Warehouse Worker at Giant Loop Moto LLCWarehouse Worker at Giant Loop Moto LLC
Kennedi ConwayKennedi Conway
Pubic Finance Intern at Loop Capital LLCPubic Finance Intern at Loop Capital LLC
Thomas BattertonThomas Batterton
Door Builder at Gem State Doors and MillworkDoor Builder at Gem State Doors and Millwork
William LittsWilliam Litts
Inside Sales Representative at Windows Doors and MoreInside Sales Representative at Windows Doors and More