Summary
Overview
Work History
Education
Skills
Accomplishments
Additional Information
Software
Certification
Work Availability
Interests
Quote
Timeline
GeneralManager
Victor Gutierrez

Victor Gutierrez

Sales Consultant
Houston,TX

Summary

Reliable sales consultant offering top-notch sales expertise, customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service. In-depth understanding of sales strategy and merchandising techniques. Enthusiastic Sales and Customer Service professional with expertise in communication and negotiating. Driven to provide superior quality customer service. Innovative in leveraging extensive knowledge of products and services as well as creating solutions for customers to drive loyalty, retention and revenue. Highly adept at training, managing, coaching and mentoring sales and customer service associates with talent for interacting with staff at all levels of organization and public. Performance-driven Sales Consultant with 3 years of experience selling in dynamic and fast-paced environments. Committed to working with sense of urgency to meet and exceed territory sales goals. Adaptable and flexible to accommodate growing customer needs and requests.

Overview

1
1
Language
3
3
Certifications
1
1
year of post-secondary education
3
3
years of professional experience

Work History

Sales Consultant

AT&T Inc.
Houston, TX
08.2017 - Current
  • Improved sales by managing sales lifecycle from lead generation through contract negotiations and closings.
  • Liaised with customers, management and sales team to better understand customer needs and recommend appropriate solutions.
  • Used consultative sales approach to understand customer needs and recommend relevant offerings.
  • Maintained sense of urgency in answering customer questions and requests through email or voice messaging.
  • Established new customer accounts through perseverance, dedicated cold calling and exceptional service.
  • Boosted sales by conferring with customers to evaluate Cell phone/entertainment service requirements and recommend best-fit company offerings.
  • Achieved top performance by strategically adapting to rapidly changing, competitive environment.
  • Managed revenue models, process flows, operations support and customer engagement strategies.
  • Maintained organized, presentable merchandise to drive continuous sales.
  • Demonstrated products to show potential customers benefits and advantages and encourage purchases.
  • Maximized customer retention by resolving issues quickly.
  • Pursued resolutions to achieve complete customer satisfaction, including tracking down hard-to-find merchandise at diverse locations.
  • Answered product questions with up-to-date knowledge of sales and store promotions.
  • Offered each customer top-notch, personal service and polite support to boost sales and customer satisfaction.

Education

Associate of Arts - Business Management

San Jacinto College District
Pasadena, TX
01.2020 - Current

Skills

Product and service knowledge

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Accomplishments

  • Resolved product issue through consumer testing.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Brought in a average of 400 new customers a year for the past 3 years .
  • Have been consistently over 100% of goal year round.
  • Ranked Top 5% in sales in south Texas for the past 3 years.

Additional Information

A goal I intend to reach is to be the best version of myself and continue to develop my skills,leadership, and knowledge . Furthermore will continue to strive for success anywhere life takes me and always looking forward to a new challenge .

Software

Microsoft Excel , PowerPoint, and Word

Certification

Ergonomics in retail

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Interests

Gym , Hiking , and traveling

Quote

If you really look closely, most overnight successes took a long time.
Steve Jobs

Timeline

Code of business conduct

07-2020

Ergonomics in retail

05-2020

AT&T Emergency preparedness training

03-2020

Associate of Arts - Business Management

San Jacinto College District
01.2020 - Current

Sales Consultant

AT&T Inc.
08.2017 - Current
Victor GutierrezSales Consultant