High School Diploma - College Prep
Northwestern High School
Baltimore, MD06.2003
Monique Smith
Community Health worker
Baltimore,MD
Summary
Compassionate Community Health Worker with 3 years of experience in fast-paced positions. Committed to helping community members improve wellness through hands-on support and education. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Skills
- Administrative support
- Scheduling
- Spreadsheet Development
- File and Database Management
- Relationship building
- Interviewing skills
- Adaptability
- Client Needs Assessments
- Written and verbal communication
- Proficient in Microsoft Suite
Education
No Degree - English
Cornell University
Ithaca, NY08.2002
Work History
Community Health Worker
Baltimore Medical System
11.2023 - 05.2024
- Conducted detailed assessments of clients'' needs, strengths, and barriers, ensuring appropriate resource allocation
- Maintained accurate and timely documentation for all client interactions, ensuring compliance with regulatory requirements and confidentiality standards
- Provided crisis intervention and support during critical incidents involving clients or their families
- Prepared comprehensive progress reports detailing client achievements, challenges faced, and recommendations for continued support services moving forward
- Managed over 30 cases weekly in 6-8 week cohorts
Clerk
Priority One Staffing
03.2019 - 10.2019
- Kept physical files and digitized records organized for easy updating and retrieval by authorized team members.
- Delivered clerical support by efficiently handling wide range of routine and special requirements.
- Produced high-quality documents, spreadsheets and presentations for internal and customer-facing needs using MS Office suite and HBX program.
- Interacted with customers by phone, email or in-person to provide information
Community Health Worker
Strong City Baltimore
03.2018 - 11.2018
- Facilitated group sessions on various health topics, empowering participants with knowledge and tools for healthier living
- Developed and maintained relationships with community partners to build program scope
- Led outreach activities to target specific demographics and promote health initiatives
- Collected data on program effectiveness, utilizing findings to continuously improve service provision and meet community needs
Certification
- Certified in CPR, American Health Care Academy - 08/02/2021
Overview
6
6
years of professional experience
1
1
Certificate