ALEX STURM
PHENIX CITY,AL
Summary
Results-oriented General Manager with over 11 years in store operations and inventory management. Led revenue growth through strategic merchandising and cost-control initiatives. Skilled in budgeting, sales optimization, and talent acquisition, with a focus on customer satisfaction and operational efficiency. Delivered measurable outcomes in fast-paced environments while promoting collaboration and continuous improvement.
Overview
12
12
years of professional experience
Work History
Insurance Agent
Revive Financial
Lagrange, GA
02.2025 - Current
- Developed customized insurance solutions tailored to client needs and financial goals.
- Conducted comprehensive policy reviews to ensure compliance and optimal coverage for clients.
- Implemented streamlined processes for policy renewals, enhancing client satisfaction and retention rates.
- Led training sessions for new agents on product knowledge and sales techniques.
- Built strong relationships with clients through consistent communication and excellent customer service.
General Manager ~ Store Manager
Aldi Inc.
Columbus, GA
05.2022 - 02.2025
- Led store operations, optimized inventory management, developed high-performing teams, and drove revenue growth through strategic merchandising.
- Streamlined operational processes, implemented cost-control measures, improved store efficiency, and enhanced customer satisfaction metrics.
General Manager ~ Store Manager
Hibbett Sports
05.2017 - 05.2022
- Directed operational strategies to enhance store performance and customer satisfaction.
- Implemented cost-control measures resulting in improved profit margins across multiple locations.
- Analyzed sales data to identify trends and optimize inventory management processes.
- Oversaw budgeting processes, ensuring alignment with financial goals and resource allocation strategies.
Store Team Lead
Lowes
Carrollton, GA
08.2015 - 05.2017
- Led cross-functional teams and coordinated departmental activities to create a positive work environment that drives operational excellence.
- Led team to achieve sales targets through effective training and performance management.
- Optimized inventory management processes, enhancing product availability and reducing stock discrepancies.
- Implemented customer service initiatives, resulting in improved satisfaction and loyalty metrics.
Store Associate
Lowes
Griffin, GA
06.2014 - 08.2015
- Assisted customers with product selection and inquiries to enhance shopping experience.
- Maintained store organization and cleanliness to ensure optimal presentation of merchandise.
- Mentored new associates on store policies, procedures, and customer service best practices.
Education
Bachelors Degree - Business
University of West Georgia
Carrollton03-2016
Skills
- Development, Budgeting
- Talent Acquisition
- Communication
- Conflict Resolution
- Sales, Time Management
- Adaptability
- Leadership
- Customer Service
- Networking
- Customer service
- Licensed insurance agent
- Professionalism and ethics
- Insurance underwriting
Interests
I love to take trips and see what this beautiful world has to offer as well as watch my favorite football team!
ADDITIONAL INFORMATION
- PROFESSIONAL ACHIEVEMENTS
- Increased store sales by 11 percent resulting in 1.5 Million annual increase while division average was 1.01 Million
- Demonstrated leadership through various roles including Church Youth Group President, High School ROTC Officer, College Fraternity Officer
- Proven track record in developing teams and driving business growth
Timeline
Insurance Agent
Revive Financial
02.2025 - Current
General Manager ~ Store Manager
Aldi Inc.
05.2022 - 02.2025
General Manager ~ Store Manager
Hibbett Sports
05.2017 - 05.2022
Store Team Lead
Lowes
08.2015 - 05.2017
Store Associate
Lowes
06.2014 - 08.2015
Bachelors Degree - Business
University of West Georgia