Summary
Overview
Work History
Education
Skills
Timeline
Generic

Alexander Tidwell

Richland Hills,TX

Summary

Friendly and dependable retail professional with over four years of hands-on experience in fast-paced customer service roles. I’m the person who makes customers feel heard, keeps operations on track, and works well with teammates. I’d love to bring my positive energy and problem-solving mindset to a team that values genuine connection and growth.

Overview

5
5
years of professional experience

Work History

Optician / Sales Associate

America’s Best Contacts & Eyeglasses
01.2025 - 05.2025
  • Helped customers pair their vision and style needs with the right eyewear options—navigating insurance, lens choices, and fit. Learned to explain technical features in an easy, friendly way.

Solutions Specialist

Petco
01.2024 - 01.2025
  • Listened to pet owners' concerns and recommended thoughtful solutions—from food needs to product returns—always aiming for happy customers and lasting trust.

Chess Instructor

Chess Wizards
09.2023 - 01.2025
  • Teach strategy, patience, and critical thinking through chess to young learners. I planned engaging lessons, connected with parents, and helped students grow, all with an encouraging approach.

Technology Services & Cashier

Office Depot
04.2023 - 12.2023
  • Helped folks understand and pick tech that suited their situation; handled checkouts and my fair share of upsells. I got great at breaking down complex terms into everyday language.

Gear & Toy Sales Associate

BuyBuyBaby
08.2022 - 04.2023
  • Guided new parents through big-ticket purchases—strollers, car seats—making sure they felt secure and informed while keeping displays looking sharp.

Drive-Thru & Stock Associate

Whataburger
11.2021 - 08.2022
  • Juggled quick, accurate service at the drive-thru and helped restock inventory—all during the lunch rush. Thrived on staying calm and coordinated under pressure.

Team Lead

Taco Casa
10.2020 - 11.2021
  • Supervised small shifts, onboarded new teammates, and kept everything rolling during busy periods. Helped maintain high standards for food quality and guest experience.

Education

Associate of Applied Science - Cybersecurity

Tarrant County College Northeast
Hurst, TX
08-2025

High School Diploma - undefined

Tarrant County Homeschool
Fort Worth, TX
01.2021

Skills

  • Building customer loyalty
  • Proficient handling of transactions using various point-of-sale systems
  • Empathetic conflict management skills
  • Inventory management and organization
  • Flexible in providing support when needed
  • Quick learner with strong product knowledge
  • Versatile; I stay grounded and flexible, even when things change fast

Timeline

Optician / Sales Associate

America’s Best Contacts & Eyeglasses
01.2025 - 05.2025

Solutions Specialist

Petco
01.2024 - 01.2025

Chess Instructor

Chess Wizards
09.2023 - 01.2025

Technology Services & Cashier

Office Depot
04.2023 - 12.2023

Gear & Toy Sales Associate

BuyBuyBaby
08.2022 - 04.2023

Drive-Thru & Stock Associate

Whataburger
11.2021 - 08.2022

Team Lead

Taco Casa
10.2020 - 11.2021

High School Diploma - undefined

Tarrant County Homeschool

Associate of Applied Science - Cybersecurity

Tarrant County College Northeast

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