Alexus-Amelia Akau
Waianae,HI
Summary
Experienced with maintaining high standards of cleanliness and organization in guest rooms. Utilizes effective time management and attention to detail to ensure guest satisfaction. Track record of reliable teamwork and flexibility in meeting dynamic needs.
Overview
20
20
years of professional experience
Work History
Receptionist
Allure Lazer Med-Spa
01.2023 - 10.2023
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
Housekeeper
Ko'olina Vacation Rentals
01.2010 - 12.2017
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Upheld high standards of sanitation in common areas, contributing to an inviting atmosphere for guests.
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Maximized efficiency of housekeeping operations through effective communication with team members and supervisors.
- Ensured all rooms met hotel cleanliness standards by conducting regular inspections and addressing any issues promptly.
- Increased room availability by managing time wisely and completing tasks within designated deadlines.
- Contributed to property upkeep by proactively identifying and reporting maintenance needs to management.
Specialty Tech
St. Francis Medical Center
04.2007 - 08.2009
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
Unit Clerk
St. Francis Medical Center
03.2004 - 04.2007
- Answered unit calls and took messages for healthcare staff to maximize team productivity.
- Handled incoming calls professionally, providing relevant information or transferring inquiries as needed to maintain efficient communication channels within the unit.
- Answered multi-line telephone system, provided information, and directed calls.
- Prepared admissions charts and scanned records.
- Aided in the training of new hires by sharing knowledge and best practices acquired from years of experience.
Education
High School Diploma -
Kamehameha Secondary Schools
Honolulu, HI05-1993
Skills
- Organization skills
- Time management
- Telephone skills
- Data entry
- Customer/Client relations
- Scheduling
- Administrative support
Timeline
Receptionist
Allure Lazer Med-Spa
01.2023 - 10.2023
Housekeeper
Ko'olina Vacation Rentals
01.2010 - 12.2017
Specialty Tech
St. Francis Medical Center
04.2007 - 08.2009
Unit Clerk
St. Francis Medical Center
03.2004 - 04.2007
High School Diploma -
Kamehameha Secondary Schools
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