- Drawing and Painting
- Gardening
- Enjoy participating in hiking for overall physical and mental well-being
- Gym Workouts
- Camping
- Getting involved in local advocacy groups to promote positive change in the community
Alexus Bracewell
Colorado Springs,CO
Summary
I am fully experienced with guest relations, ensuring a overall warm and welcoming atmosphere. I utilize effective communication skills to manage any concerns with guests and resolve issues promptly. I am in charge of maintaining a high standard of service and fostering positive guest experiences. I have repeatedly proven the ability to enhance guest experiences through effective communication and multitasking. I am recognized for organizing event logistics and fostering community engagement as an Assistant Youth Soccer Coach, demonstrating leadership and organizational skills. I overall create a positive community around myself and encourage teamwork. With all of these skills I am excited to learn more!
Overview
4
4
years of professional experience
Work History
Host
Panino’s
08.2022 - Current
- Welcomed and seated guests, ensuring timely service and positive first impressions.
- Assisted in managing reservations and waitlists, optimizing seating efficiency.
- Provided information on menu items and specials, enhancing guest experience through knowledge sharing.
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
Expo Runner
Panino’s
08.2022 - Current
- Coordinated logistics for product delivery and setup during events.
- Managed inventory of supplies, ensuring availability for seamless operations.
- Assisted in maintaining cleanliness and organization of event spaces.
- Collaborated with team members to optimize workflow efficiency during high-demand periods.
Assistant Youth Soccer Coach
Colorado Springs Sports and Recreation
05.2023 - 07.2023
- Developed practice plans to enhance player development and skill acquisition.
- Mentored youth players, fostering teamwork and sportsmanship on and off the field.
- Assisted head coach in strategizing game tactics for improved performance outcomes.
- Organized team events, promoting engagement within the community and enhancing visibility.
Soup Kitchen Volunteer
Catholic Charities Marian House
08.2021 - 08.2021
- Assisted in meal preparation and serving to ensure timely service to guests.
- Supported kitchen operations by organizing ingredients and maintaining cleanliness.
- Collaborated with team members to address dietary restrictions and preferences.
- Engaged with patrons, providing a welcoming environment during mealtime.
Education
Associate of Applied Science - Criminal Justice
Pikes Peak Community College
Colorado Springs, CO05-2026
Skills
- Customer service
- Team collaboration
- Multitasking proficiency
- Effective time management
Interests
Timeline
Assistant Youth Soccer Coach
Colorado Springs Sports and Recreation
05.2023 - 07.2023
Host
Panino’s
08.2022 - Current
Expo Runner
Panino’s
08.2022 - Current
Soup Kitchen Volunteer
Catholic Charities Marian House
08.2021 - 08.2021
Associate of Applied Science - Criminal Justice
Pikes Peak Community College