Alexus Brown
Wylie,Texas
Summary
Organized professional with superior work ethic and team player attitude. Exceptional quality control and inspection abilities. Commended for honesty, hard work and positive attitude. Comfortable standing for long periods of time and safely lifting heavy loads. Highly competent Warehouse Worker with robust experience in inventory management, order fulfillment, and shipping/receiving processes. Notable strength in maintaining optimal warehouse organization and safety standards. Committed to improving efficiency and productivity through continuous process improvement. In previous roles, contributed to reducing order-processing times and boosting customer satisfaction levels.
Overview
3
3
years of professional experience
Work History
Customer Service Representative
Target Corporation
08.2024 - Current
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
Warehouse Worker
Galt Medical Company
07.2023 - 01.2024
- Received and tracked incoming inventory shipments.
- Organized warehouse space for efficient storage of products.
- Maintained stock levels in accordance with company policies.
Marriott Hotel Night Audit
Marriot Hotel
03.2022 - 01.2023
- Greeted guests and checked them in to their rooms.
- Processed payments for guest accounts using a cash register, credit card machine, or point of sale system.
- Balanced daily financial transactions such as credit cards, debit cards, and cash receipts.
Education
Associate of Arts - Business Administration
Dallas Richland College
Dallas, TX05-2024
Skills
- Warehouse Organization
- Shipment Palletization
- Quality Control
- Operations Support
- Order Fulfillment
- Shipping and receiving
Education and Training
other
Timeline
Customer Service Representative
Target Corporation
08.2024 - Current
Warehouse Worker
Galt Medical Company
07.2023 - 01.2024
Marriott Hotel Night Audit
Marriot Hotel
03.2022 - 01.2023
Associate of Arts - Business Administration
Dallas Richland College
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