Host, Server
Hillstone Restaurant Group
08.2016 - 08.2019
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered phone calls to take reservations and address guest questions and concerns.
- Maintained a high level of cleanliness in the restaurant, ensuring all tables were properly set up before each shift.
- Provided guests with exceptional service through knowledge of menu items, wine pairings, and specials offered throughout the evening.
- Utilized POS software programs to accurately process orders and payments.