Alexus Cornwell
Scottsville,KY
Summary
Accomplished Financial Center Manager with a proven track record at FirstBank, enhancing operational efficiency and customer satisfaction through expert team coaching and rigorous credit analysis. Achieved significant cost reductions and maintained strict compliance, showcasing a blend of strategic leadership and technical banking skills.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Financial Center Manager
FirstBank
04.2021 - 12.2022
- Drove cost reduction initiatives by optimizing resource utilization and implementing expense control measures.
- Managed risk effectively through strict compliance with corporate policies, procedures, and regulatory requirements.
- Developed high-performing teams through targeted recruitment, coaching, and professional development initiatives.
- Maintained a loan portfolio to meet bank goals
- Completed branch and employee audits as necessary
Loan Officer
South Central Bank
08.2020 - 03.2021
- Assisted clients in selecting appropriate loan products for their needs, resulting in higher customer satisfaction.
- Maintained strict confidentiality of bank records and client information.
- Delivered exceptional customer service by promptly addressing client concerns and resolving issues as they arose during the lending process.
- Submitted loan applications to underwriter for verification and recommendations.
- Maintained appropriate pipeline for business and personal customers
- Tracked personal and employee growth
- Completed financials on customers for loan expectations
Branch Manager
South Central Bank
05.2017 - 03.2020
- Continuously monitored branch performance against key performance indicators, taking corrective actions as needed to ensure objectives were met.
- Maintained friendly and professional customer interactions and employee interactions
- Oversaw daily operations for streamlined efficiency.
- Completed audits of the branch and its employees
- Maintained a teller drawer, new accounts office, and branch operations
Education
Human Resource Management - Human Resources Development
Western Kentucky University
Bowling Green, KYSkills
- Team coaching
- Credit analysis
- Sales initiatives
- Customer Service
- ABA banking knowledge
Certification
ABA law & banking
Principles of Banking with University of Campbellsville
Timeline
Financial Center Manager
FirstBank
04.2021 - 12.2022
Loan Officer
South Central Bank
08.2020 - 03.2021
Branch Manager
South Central Bank
05.2017 - 03.2020
ABA law & banking
Principles of Banking with University of Campbellsville
Human Resource Management - Human Resources Development
Western Kentucky University
Similar Profiles
Terri StovallTerri Stovall
Teller Manager at FirstBankTeller Manager at FirstBank
Desiree CraftDesiree Craft
Compliance Banking Specialist at FirstBankCompliance Banking Specialist at FirstBank
Ashley GirlandoAshley Girlando
Executive Assistant at FirstBankExecutive Assistant at FirstBank