Kristy L. Bremmer
Traverse City
Summary
Relationship-driven retail banking leader with 15+ years of progressive management experience driving growth, team performance, and client engagement across Northern Michigan markets. Proven ability to expand deposits, grow business households, and increase lending production through strategic relationship development and community engagement. Known for transforming underperforming teams into high-performing sales cultures through coaching, accountability, and leadership development while maintaining strong operational and regulatory standards.
Financial management professional with strong leadership capabilities and focus on achieving results. Proven track record in optimizing financial operations, driving customer satisfaction, and ensuring compliance with regulatory standards. Expertise in team collaboration, strategic planning, and adapting to evolving business needs. Known for effective problem-solving, communication, and ability to inspire and guide teams toward common goals.
Overview
14
14
years of professional experience
Work History
Financial Center Manager
Fifth Third Bank
Traverse City, MI
01.2015 - Current
- Turned around team performance through structured coaching, weekly performance reviews, and targeted sales training, resulting in a 30% increase in branch sales productivity.
- Coached underperforming team members into consistent contributors and top performers, strengthening accountability and engagement across the branch.
- Added an average of 150+ new households annually through proactive prospecting, community networking, and relationship development.
- Increased cross-line referrals through strong partnerships with Treasury Management, Merchant Services, and Commercial Banking teams.
- Used performance dashboards and market insights to refine sales strategy and align team activity with growth priorities.
- Maintained customer experience scores meeting or exceeding corporate benchmarks.
- Ensured strong operational integrity through adherence to regulatory, audit, and risk management standards.
Branch Manager
Chase Bank
Traverse City, MI
01.2012 - 01.2015
- Rebuilt an underperforming branch team through coaching and performance accountability, resulting in double-digit improvement in branch sales results.
- Developed strong relationships with local business owners, real estate professionals, and community partners to drive client acquisition.
- Increased cross-line referrals through collaboration with Business Banking, Home Lending, and Wealth Management partners.
- Improved employee engagement and productivity through ongoing coaching and development planning.
Education
MBA - Organizational Leadership
Central Michigan University
BBA - undefined
University of Maryland Global Campus
Skills
- Retail Banking & Branch Leadership
- Business Development & Market Growth
- Deposit & Household Expansion
- Consumer & Small Business Lending
- Treasury Management & Commercial Referrals
- Sales Strategy & Performance Management
- Team Development & Leadership Coaching
- Customer Experience & Relationship Banking
- Operational Risk & Regulatory Compliance
- Community & Business Relationship Development
- Team coaching
- Operations management
- Team development
- Document preparation
- Cash flow management
Timeline
Financial Center Manager
Fifth Third Bank
01.2015 - Current
Branch Manager
Chase Bank
01.2012 - 01.2015
BBA - undefined
University of Maryland Global Campus
MBA - Organizational Leadership
Central Michigan University