Alexus Doty
Wethersfield,CT
Summary
Versatile bartender with 9 years of experience providing exceptional service in the hospitality industry. Passionate for creating genuine guest rapport through friendly and engaging guest service. Upbeat individual possessing efficient multitasking and customer service abilities.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Lead Bartender
Tavern In the Square
West Hartford, CT
05.2022 - Current
- Strong interpersonal skills
- Ability to create a welcoming atmosphere
- Develop and maintain excellent relations with guests that builds consistent customer retention
- Highly efficient at collaborating and communicating with coworkers to provide excellent service
- Help with inventory counting, ordering, and stocking
- Trained new hires to properly make drinks and keep bar clean and organized
- Offer helpful recommendations and upsell menu
- TIPS certified
- Ability to work in a fast paced setting, serving multiple guests at once.
Server
Chili's
Newington, CT
10.2021 - 05.2022
- Ensured excellent guest experience with proper steps of service such as seating guests, taking orders, serving food, and removing dinnerware promptly with a positive attitude
- Regularly recommended menu items to suit guests needs as well as upselling appropriately
- Handled orders and payments on POS system
- Trained new employees to ensure company's culture.
Waitress/Cashier
The Mad Greek Pizzeria
Southbury, CT
02.2015 - 10.2021
- Maintained welcoming manners with customers on phone and in person
- Efficiently recommend timed orders by monitoring restaurant flow
- Operated POS cash register
- Resolved customer complaints by ensuring quality customer service
- Built rapport with regular customers by helping kitchen staff get orders out faster than ticket times
- Trained new staff to learn flow of the restaurant
- Became a well-rounded employee by filling in multiple positions over the years such as pizza cook, delivery driver, and ordering inventory for upcoming weeks.
Personal Trainer/Group Fitness Instructor
Get Fit Plus
Watertown, CT
09.2018 - 11.2019
- Ability to connect with individuals from diverse backgrounds
- Created original content for social media in daily posts
- Shared workout tips, exercises, and nutrition ideas through online videos
- Gained 1,000+ new followers for business page in first two months of posting content
- Conducted classes of as many as 80 people
- Gained one-on-one clients through group classes
- Tailor fitness programs to meet anyone's specific needs
- Created engaging workout classes to keep clients excited and motivated on their fitness journey
- Helped clients reach their goals of weight loss, muscle gain, and flexibility to positively impact their life
- NASM certified
- Living Fit Battleropes Fundamentals certification.
Education
High school diploma -
Thomaston High School
06.2016
Skills
- Leadership Skills
- Interpersonal Skills
- Communication Skills
- Public Speaking
- Organizational Skills
- Customer Service
- Client Engagement
- Inventory
- POS Experience
- Food Service
- Upselling
- Cocktail Development
- Group Fitness
- Program Development
- Activity Planning
Awards
Employee of the Month (September 2023)
Accomplishments
- Employee of the Month
- Lead Bartender
Certification
- TIPS Certified
References
References available upon request.
Timeline
Lead Bartender
Tavern In the Square
05.2022 - Current
Server
Chili's
10.2021 - 05.2022
Personal Trainer/Group Fitness Instructor
Get Fit Plus
09.2018 - 11.2019
Waitress/Cashier
The Mad Greek Pizzeria
02.2015 - 10.2021
High school diploma -
Thomaston High School