Alexus Ezzell
Jacksonville,FL
Summary
Dependable server, successfully providing fast, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Server
Beech Street Grill
03.2023 - 09.2023
- Be knowledgeable of all wine and liquor, including extensive cocktail list
- Provide full service to all guests
- Serve a 6 table sections as well as banquets and events
Server
Cucina South
03.2023 - 06.2023
- Provide guests with knowledge of menu items and provide wine parings
- Have full understanding of wine options, including origins, flavor notes, and price
- Provide guests with positive environment and exceptional service
Server Shift Leader
Bantam And Biddy
09.2021 - 03.2023
- Provided guests with positive environment and experience
- Efficiently serve sections of 6-8 tables without compromising customer experience
- Be knowledgeable of menu items, ingredients, and allergens
Hospitality Coordinator
Zaxbys
02.2018 - 05.2020
- Responsible for all customer relations, including complaints and catering
- Train all FOH staff
- Provide positive environment for customers and staff
Education
Associate of Arts -
Florida State College At Jacksonville
Jacksonville, FL05.2021
Skills
- Customer Service and Rapport
- Plates Presentation
- Adaptable and Flexible
- Guest Satisfaction
Certification
ServeSafe Certified - 2022
Timeline
Server
Beech Street Grill
03.2023 - 09.2023
Server
Cucina South
03.2023 - 06.2023
Server Shift Leader
Bantam And Biddy
09.2021 - 03.2023
Hospitality Coordinator
Zaxbys
02.2018 - 05.2020
Associate of Arts -
Florida State College At Jacksonville
ServeSafe Certified - 2022
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