Alexus Flagg
Locust Grove,GA
Summary
Results-driven professional provides customers with tailored solutions to meet needs. Successfully establishes relationships with customers and delivers quality service. Agile individual with excellent communication and customer service skills.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Licensed Sales Producer
Allstate
01.2021 - 12.2022
- Provided coverage option information to assist clients in protecting assets.
- Educated clients on insurance policies and procedures.
- Attended continuing education courses and workshops to gain additional insurance industry knowledge.
- Promoted products and services using upselling and other sales strategies.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Handled customer inquiries and suggestions courteously and professionally.
- Answered constant flow of customer calls with minimal wait times.
Education
High School Diploma -
Dutchtown High School
05.2016
Skills
- Customer Service and Assistance
- Email Marketing
- Customer Referrals
- Policy Renewals
- Policy Management Expertise
- Managing Multiple Tasks
- Eligibility Determinations
- Call Controlling
Certification
Property & Casualty License Number 3382797
Timeline
Licensed Sales Producer
Allstate
01.2021 - 12.2022
High School Diploma -
Dutchtown High School