Proven track record of enhancing donor relations and staff productivity at Central California Blood Center, showcasing exceptional organizational skills and adaptability. Excelled in information protection and team collaboration, significantly contributing to a safer and more efficient work environment. Demonstrated a professional demeanor, leading by example and mentoring for peak performance.
Overview
5
5
years of professional experience
Work History
Donor Service Specialist II
Central California Blood Center
Visalia, CA
02.2022 - Current
Evaluated records and risk assessment information for preliminary donor eligibility.
Supported local families in crisis by advocating for needed donations.
Managed interactions with donors and donation center personnel to achieve goals.
Established strong relationships with donors through regular communication and timely followups.
Succeeded at building trust among first-time donors by providing transparent information about donation allocation processes.
Mentored new hires, resulting in stronger staff development and increased productivity.
Took on the responsibility of handling Therapeutic donors which entailed scheduling communicating with physicians and charging a fee for service provided
Cafeteria Specialist
Dinuba Unified School District
Dinuba, CA
09.2019 - 03.2020
Supported coworkers as needed, demonstrating flexibility and adaptability in a fast-paced work setting.
Developed effective time management skills while balancing multiple responsibilities during peak service hours.
Promoted a safe work environment through strict adherence to company policies and industry guidelines for workplace safety.
Patient Financial Advisor II & Insurance Specialist II at UT Southwestern University Of TexasPatient Financial Advisor II & Insurance Specialist II at UT Southwestern University Of Texas