Alexus Hartzog
Gulfport,MS
Summary
Dependable employee providing fast, successful, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management.
Overview
6
6
years of professional experience
Work History
Server /Front Desk Agent
Sapphire Supper Club
06.2023 - Current
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
Server /Bartender
Bacchus On The Beach /Bacchus On The Bayou
09.2022 - 05.2023
Server
Woody's Roadside
11.2019 - 08.2022
Cocktail Server / Bartender
Beau Rivage Resort & Casino
05.2018 - 11.2019
- Maintained clean and organized bar area.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Anticipated guest needs and provided proactive service.
- Determined customer preferences to suggest appropriate cocktails and increase sales.
Education
High School Diploma -
Harrison Central High School
Gulfport, MSNo Degree - Spanish
University of Southern Mississippi
Hattiesburg, MSNo Degree - Spanish
Mississippi Gulf Coast Community College
Gulfport, MSSkills
- Supply Restocking
- Safe Food Handling
- Suggestive Selling
- Cash Handling
- Quality Control
- Relationship Management
- Computer Literacy
- Problem Solving
- Exceptional Customer Service
- Team Collaboration
- Memory Retention
- Time Management
Accomplishments
ServSafe certified
Dental assistant certified
CPR/AED certified
Timeline
Server /Front Desk Agent
Sapphire Supper Club
06.2023 - Current
Server /Bartender
Bacchus On The Beach /Bacchus On The Bayou
09.2022 - 05.2023
Server
Woody's Roadside
11.2019 - 08.2022
Cocktail Server / Bartender
Beau Rivage Resort & Casino
05.2018 - 11.2019
High School Diploma -
Harrison Central High School
No Degree - Spanish
University of Southern Mississippi
No Degree - Spanish
Mississippi Gulf Coast Community College