Alexus Lumsden
Sutherland,IA
Summary
Hardworking and reliable employee with extensive background operating cash registers, stocking merchandise and providing excellent customer service. Highly organized, proactive and punctual. Works well within team settings. Friendly and engaging Cashier with history of delivering excellent customer service in busy retail settings. Strong payment processing and client engagement skills to promote seamless store operations. Dedicated employee with strengths in customer service, sales and promotion strategies. Successful in teaching junior employees how to maximize performance.
Overview
2025
2025
years of professional experience
Work History
Cashier
Dairy Queen
Spencer, IA
09.2024 - 10.2024
- Previous work experience
Cashier
Fareway
Cherokee, IA
08.2023 - 09.2024
- Previous work experience
Cashier Team Lead
Dairy Queen Grill & Chill
Spencer, IA
06.2022 - 06.2024
- Previous work experience
Cashier
Fareway
Cherokee, IA
10.2021 - 09.2023
- Ecommerce
- Produce help, but not very well. Did not work out for the role. Have been working out, can try again.
Cashier
Fareway
Spencer, IA
05.2021 - 09.2021
- Previous work experience
Cashier
Fareway
Cherokee, IA
01.2019 - 08.2021
- Helped customers find specific products, answered questions, and offered product advice.
- Answered phone calls to assist customers with questions and orders.
- Boosted customer satisfaction levels by going extra mile to personalize service for each customer.
- Collected payments and provided accurate change.
- Directed trash removal and sanitation procedures to keep aisles and register area organized.
- Kept check-out areas clean, organized and well-stocked to maintain attractive store.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Balanced daily transactions on a computerized point-of-sale system.
- Assisted customers over the phone regarding store operations, product information and order placement.
- Built and maintained productive relationships with employees.
- Verified that customers were of legal age to purchase alcohol or tobacco products.
- Welcomed customers, offering assistance to help find store items.
- Learned roles of other departments to provide coverage and keep store operational.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
Cashier
Fareway
Sheldon, IA
12.2018 - 01.2019
- Used the POS operating system.
- Courtesy
Cashier
Fareway
Cherokee, IA
04.2018 - 12.2018
- Helped customers find specific products, answered questions, and offered product advice.
- Trained new team members in cash register operation, stock procedures, and customer services.
- Greeted customers promptly and responded to questions.
- Maintained work area and kept cash drawer organized.
Cashier
Fareway
Spencer, IA
11.2017 - 04.2018
- Helped customers find specific products, answered questions, and offered product advice.
- Checked personal identifications during alcohol and tobacco sales.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Greeted customers promptly and responded to questions.
- Operated cash register or POS system to receive payment by cash, check and credit card.
Cashier
Fareway
Emmetsburg, IA
07.2017 - 10.2017
- Helped customers find specific products, answered questions, and offered product advice.
- Processed customer payments quickly and returned exact change and receipts.
Grocery Stocker
Fareway
Emmetsburg, IA
07.2017 - 10.2017
- Maintained neat, safe and orderly workspace to prevent accidents and injuries.
- Verified stock levels of existing products on store shelves to ensure adequate inventory levels.
- Inspected merchandise for wear or defects, disposing of damaged items as instructed by supervisors.
- Maintained a clean and organized work area to ensure maximum efficiency in stocking shelves.
- Identified and quickly handled spill clean-up.
- Faced products on shelves and displays to meet company policies.
Courtesy
Fareway
Emmetsburg, IA
07.2017 - 10.2017
- Brought Groceries out to customer's vehicle in a timely manner
- Talked with customers about day to day activities and other hobbies, goings on, and family
Cashier
Dairy Queen
Spencer, IA
04.2015 - 06.2017
- Boosted customer satisfaction levels by going extra mile to personalize service for each customer.
- Answered phone calls to assist customers with questions and orders.
- Performed opening and closing procedures including counting cash drawers and preparing deposits.
- Used suggestive selling techniques to promote add-on sales.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Greeted customers promptly and responded to questions.
- Assisted customers over the phone regarding store operations, product information and order placement.
Ice Cream Maker
Dairy Queen
Spencer, IA
04.2015 - 06.2017
- Created Blizzard and other Dairy Queen Soft Serve treats.
- Helped coworkers clean and sanitize work area, backroom, and restroom.
Cashier
Walmart
Spencer, IA
03.2015 - 04.2015
- Processed customer payments quickly and returned exact change and receipts.
- Verified customer age requirement for alcohol or tobacco purchases.
Cashier
Dairy Queen
Spencer, IA
Education
Massage Therapy -
Iowa Lakes Community College
Spencer03-2026
Some College (No Degree) -
Iowa Lakes Community College
SpencerSkills
- Product restocking
- Drawer balancing
- Returns processing
- Empathy and patience
- Cash drawer balancing
- Merchandise exchange
Languages
Russian
Limited
Chinese (Mandarin)
Elementary
Timeline
Cashier
Dairy Queen
09.2024 - 10.2024
Cashier
Fareway
08.2023 - 09.2024
Cashier Team Lead
Dairy Queen Grill & Chill
06.2022 - 06.2024
Cashier
Fareway
10.2021 - 09.2023
Cashier
Fareway
05.2021 - 09.2021
Cashier
Fareway
01.2019 - 08.2021
Cashier
Fareway
12.2018 - 01.2019
Cashier
Fareway
04.2018 - 12.2018
Cashier
Fareway
11.2017 - 04.2018
Cashier
Fareway
07.2017 - 10.2017
Grocery Stocker
Fareway
07.2017 - 10.2017
Courtesy
Fareway
07.2017 - 10.2017
Cashier
Dairy Queen
04.2015 - 06.2017
Ice Cream Maker
Dairy Queen
04.2015 - 06.2017
Cashier
Walmart
03.2015 - 04.2015
Cashier
Dairy Queen
Massage Therapy -
Iowa Lakes Community College
Some College (No Degree) -
Iowa Lakes Community College
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