Alexus Middleton
Kennesaw,GA
Summary
A strong background in contract management. Proven ability to ensure regulatory compliance and streamline contract processes. Known for collaborative teamwork and delivering consistent results. Skills include contract reading, review and risk management, with focus on adaptability and reliability. Strong problem-solving and critical thinking skills and familiar with industry-specific regulations and compliance requirements. Articulate with excellent written communication skills.
Overview
12
12
years of professional experience
Work History
Commercial Contract Administrator (Contractor)
Kinder Morgan
02.2024 - Current
- Managed high-value contracts with a keen eye for detail, identifying discrepancies and inaccuracies before finalization.
- Performed thorough analyses of existing agreements, recommending modifications or termination when appropriate based on cost-benefit considerations.
- Monitored incoming contracts and service agreements for correct pricing and information.
- Maintained strict confidentiality of sensitive information while handling sensitive customer contracts.
Supervisor Contract Admin / Business Process Analyst
Kinder Morgan
03.2019 - 03.2022
- Read & execute Stockholder contracts (Crude and Refine Products)
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Conducted performance evaluations for staff members, identifying areas of improvement and guiding professional development plans.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Tracked Tariffs and Stockholder's Yearly Escalations
- Collaborated with Operations to ensure smooth setup for new and existing Stockholders
- Prepared Gain/Loss reports for internal groups. i.e. operations, accounting, and scheduling
- Addressed Stockholder's loading issues at Terminals
Commercial Contract Admin
Kinder Morgan
03.2016 - 03.2019
- Responsible for reading and executing Terminaling Agreement
- Set up services in our billing system to properly invoice the Stockholder for their product movement
- Calculated escalations for Stockholders as per the contractual language
- Address Stockholder’s loading issues
- Setting up products in the inventory system to flow properly to our billing system for invoicing
- Assisted in month in close
- Read and implemented tariffs in our billing system
Customer Service Rep
Kinder Morgan
03.2014 - 03.2016
- Liaison between the Stockholders and the various terminals for customer carrier setups
- Requested and supplied BOLs to stockholders
- Responsible for ordering supplies for office
Service Clerk
Marietta Toyota
12.2012 - 12.2013
- Responsible for the accuracy of the repair orders
- Restocked supplies such as printer paper, pens, and paper clips.
- Maintained filing system and organized customer documents for easy retrieval of information.
- Calculated correct order totals, updated accounts, and maintained detailed records for inventory management.
- Enhanced customer satisfaction by providing efficient and courteous service in a timely manner.
- Managed cash register efficiently, maintaining accuracy in all financial transactions throughout each shift.
- Processed transactions quickly and accurately, resulting in reduced wait times for customers.
- Closed work out orders by accepting payments, issuing receipts, and filing documents.
Education
Major Marketing, Minor Hospitality
Georgia State University
Atlanta, GA05.2013
Skills
- Workflow management
- Project Support
- Verbal and written communication
- Contract negotiation
- Contract reviews and edits
Timeline
Commercial Contract Administrator (Contractor)
Kinder Morgan
02.2024 - Current
Supervisor Contract Admin / Business Process Analyst
Kinder Morgan
03.2019 - 03.2022
Commercial Contract Admin
Kinder Morgan
03.2016 - 03.2019
Customer Service Rep
Kinder Morgan
03.2014 - 03.2016
Service Clerk
Marietta Toyota
12.2012 - 12.2013
Major Marketing, Minor Hospitality
Georgia State University
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