Alexus Patterson
Summary
Versatile and results-oriented professional with experience at Pick N Save, excelling in customer service and problem-solving. Demonstrated ability to improve processes and enhance product quality, leading to increased sales. Skilled in active listening and critical thinking, adept at maintaining high safety and service standards.
Overview
5
5
years of professional experience
Work History
Customer Service Representative
Pick N Save
02.2024 - Current
- Monitored cash drawers in multiple checkout stations and maintained adequate cash supply.
- Maintained clean and orderly checkout areas by mopping floors, emptying trash cans and wiping down surfaces.
- Responded to customer requests for products, services, and company information.
- Sought ways to improve processes and services provided.
Molding Machine Operator
MGS Germantown
01.2021 - 12.2023
- Maintained safe working environment by strictly following safety guidelines and procedures during machine operation.
- Ensured timely production by maintaining consistent operation of molding machines and meeting deadlines.
- Facilitated changeovers in a timely manner by swiftly switching molds as required per production schedule demands.
- Improved product quality by monitoring and adjusting molding machine settings according to specifications.
- Inspected molded product per quality requirements and mold book, delivering ideal results and minimizing waste.
Server
Red Lobster Restaurant
01.2020 - 12.2021
- Served food and beverages promptly with focused attention to customer needs.
- Increased sales significantly by upselling higher-end products to customers.
- Bussed and reset tables to keep dining room and work areas clean.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
Education
High School Diploma -
Early View Academy of Excellence
Milwaukee, WI06.2016
Skills
- Customer Service
- Problem-solving abilities
- Active Listening
- Critical Thinking
Languages
English
Full Professional
Timeline
Customer Service Representative
Pick N Save
02.2024 - Current
Molding Machine Operator
MGS Germantown
01.2021 - 12.2023
Server
Red Lobster Restaurant
01.2020 - 12.2021
High School Diploma -
Early View Academy of Excellence