Experienced candidate with high qualifying skills including office management, bookkeeping, conflict resolution, team building, and customer service seeking employment to utilize leadership abilities.
Overview
11
11
years of professional experience
4
4
years of post-secondary education
1
1
Certification
Work History
Property Manager
Landlord
Glenside, Pa
07.2020 - 09.2021
Managed two full units with multiple residents
Maintained habitable living
Communicated effectively and professionally with tenants
Developed and executed plan to achieve and maintain 100% or better rate of occupancy
Evaluated and recommended changes in rental pricing strategies to remain competitive in market
Monitored timely receipt and reconciliation of rent collections in accordance with landlord and resident statutes
Minimized vacancy periods by collaborating with building owners to strategize improvements to marketing initiatives, business plans and tenant outreach programs
Completed final move-out walk-throughs with tenants to identify required repairs
Introduced prospective tenants to types of units available and performed tours of premises
Monitored progress of construction and maintenance projects and notified appropriate individuals of project updates, delays and schedule changes
Behavioral Health Worker
NET Center
Philadelphia, Pa
03.2019 - 03.2020
Gave direct support within homes to children with behavioral issues; such as aggression and non compliance.
Recorded behaviors with written documentation.
Reported daily behavior electronically each day.
Facilitated on-site activities, support groups and outings for clients
Prepared and submitted daily behavior reports to management
Involved clients' family members in planning social service programs
Worked collaboratively with other mental health professionals to provide consistent care and minimize diversion
Behavioral Health Worker
Merakey
Philadelphia, Pa
02.2019 - 03.2020
Direct face to face support with children possessing behavioral issues
Provide support services in Philadelphia elementary schools, such as appropriate classroom behavior and positive social skills.
Record daily behaviors with written documentation.
Complete daily reports for three to five clients each day.
Implemented and established behavior strategies by setting rules, reiterating expectations and rewarding good behavior for three to five students
Worked collaboratively with other mental health professionals to provide consistent care and minimize diversion
Administrative Assistant/Salon Assistant
E’TAE Inc
Philadelphia, Pa
06.2013 - 03.2020
Responsible for coordinating daily operations and activities of high-volume shipping and receiving area, fulfilling over 700 customer online orders daily
Anticipated needs of salon customers in order to ensure their seamless and positive experience.
Scheduled salon appointments for customers in person and via phone.
Completed product sales in retail store and assisted in ringing customers up after making purchases
Answered incoming calls and provided general information about product and salon company
Completed administrative duties such as filing, typing, organizing, scanning, etc
Assisted with any additional duties as needed or as directed
Legal Intern
Law Office of Kelly and Conte
West Chester, Pa
09.2018 - 12.2018
Reviewed video evidence provided in discovery’s, while taking and providing notes through Microsoft word for lawyers to use during trial.
Reviewed case files of defendants and highlighting relevant information in their favor, such as reading over 50 character reference letters and organizing them from most to least important.
Created over 30 blog post for the homepage of lawyer’s website.
Ran daily errands, such as trips to the post office and local convenient stores for office needs.
Transferred confidential and important information from the law office to the courthouse, such as expungement files, preliminary hearing CD’s,.
Observed courtroom procedures.
Researched prior cases to assist with appellate briefs.
Intern
Criminal Justice Center, Judge
Philadelphia, Pa
05.2018 - 08.2018
Observed courtroom procedures under judges for three to six hours each day
Completed research for judges that presented information on how to continue judicial education.
Organized over 100 case files by date and year in chronological order.
Delivered clerical support by handling range of routine and special requirements
Sorted and organized files, spreadsheets and reports
Worked on projects using knowledge gained in classes to put together recommendations for issues
Summer Intern
First Judicial District of Pennsylvania
Philadelphia, Pa
06.2018 - 07.2018
Attended official trips, receiving tours of different facilities as well as important information about each: (including family court, the medical examiners’ office, Curran-Fromhold Correctional Facility).
Intern
Criminal Justice Center
Philadelphia, Pa
10.2016 - 12.2016
Observed courtroom procedures under a judge for a few hours a day.
Calculated sentencing guidelines by actively listening in court and using tools to create the proper calculations.
Assisted in courtroom operations, such as giving out paperwork to defendants.
Walked defendants to probation after court and directed them to the appropriate office.
Prepared case files by placing defendants folders alphabetically in the appropriate file cabinets.
Entered defendants information into a computer system for the following days trial list.
Completed research for a judge who was unfamiliar with the Post-Conviction Relief Act, which included the guidelines and rules that must be taken by both defendants and judges.
Sorted and organized files, spreadsheets and reports
Delivered clerical support by handling range of routine and special requirements
Restocked office supplies and retrieved files for staff