Alexus Whitmore
Louisville,KY
Summary
The most important thing to me is having knowledge and skills. I am always open to learning new things and strive to obtain as much knowledge as possible. Being versatile is also very important in every aspect of life. I am a hardworking college Student seeking employment. Bringing forth a motivated attitude and a variety of powerful skills. Committed to utilizing my skills to further the mission of a company.
Overview
2026
2026
years of professional experience
Work History
Call Service Representative
MetaBank
- I helped customers with their banking needs and doing taxes.
- Resolved customer inquiries and complaints in a professional and timely manner.
- Handled high volume of inbound customer service calls in a fast-paced environment.
- Upsold products and services to customers based on their needs and preferences.
- Maintained accurate records of customer interactions and transactions.
- Utilized CRM software to track customer interactions and follow-up on unresolved issues.
- Received positive feedback from customers for exceptional service and problem-solving skills.
- Followed company protocols and procedures to ensure quality service delivery.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Maintained productivity and quality standards at all times.
UPS Clerk
CMI
- Managed incoming and outgoing packages at a busy shipping center.
- Maintained accurate records of shipments and deliveries.
- Handled customer inquiries and resolved issues in a timely manner.
- Operated various office equipment such as scanners and printers.
- Collaborated with team members to ensure efficient workflow.
- Performed data entry tasks to update shipping and tracking information.
- Ensured compliance with UPS policies and procedures.
- Assisted with inventory management and restocking duties.
Shipping manager
Saddle Creek
- Tracking orders and shipment activities, and providing updates to stakeholders.
- Managing shipping documents, warehouse organization, and inventory levels.
- Inspecting completed orders and incoming merchandise.
- Resolving order-related issues and supply chain problems.
- Negotiating rates and contracts with transportation carriers.
- Ensuring compliance with regulations and international trade requirements.
- Implementing and maintaining efficient shipping and logistics processes, including automation and technology.
- Hiring and training shipping personnel.
- Analyzing metrics and creating reports.
Inventory Specialist
PPM
- Managed inventory levels and ordered supplies as needed.
- Performed regular stock counts and reconciled discrepancies.
- Utilized inventory management software to track and control stock.
- Collaborated with vendors to negotiate pricing and terms for inventory purchases.
- Handled receiving and organizing incoming inventory shipments.
- Resolved inventory discrepancies in a timely and accurate manner.
- Trained new employees on inventory procedures and best practices.
- Implemented efficient inventory storage systems to maximize space utilization.
Pharmacy Technician
RX Crossroads
- Collaborated with healthcare providers to ensure accurate medication dispensing.
- Managed pharmacy inventory and ordered medications as needed.
- Maintained cleanliness and organization of the pharmacy.
- Assisted in compounding medications and preparing prescriptions.
- Implemented quality control measures to ensure accuracy in medication preparation.
Bench electric technician
New Flyer of America
- Terminated wires, and install wire harnesses into switch boxes for buses.
- Blueprint reading Hand tool usage.
Team Lead
Derby Supply Chain Solutions
- Guiding the team towards goals and helping them when they face difficulties.
- Clearly communicating goals, strategies, and expectations, and providing guidance on tasks.
- Keeping records of projects, goals, and important documents so that team members can easily access them.
- Ensuring that each team member knows their role and what they are expected to do.
- Stepping in to navigate conflict.
- Establishing a plan for the team to reach their goals, including making a project schedule.
- Evaluating goals and determining how the team will measure success.
- Generating reports for stakeholders that indicate the team's overall performance and progress.
Warehouse Worker
UPS Healthcare
08.2022 - Current
- Loaded, unloaded, and moved material to and from storage and production areas.
- Consistently lifted materials weighing as much as [Number] pounds.
- Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
- Reduced order processing times with streamlined picking, packing, and shipping procedures.
- Contributed to achieving team goals with consistent punctuality, reliability, and adherence to established performance standards.
- Operated various types of warehouse machinery safely, adhering to all relevant guidelines and protocols.
- Managed incoming shipments effectively by inspecting goods for quality control purposes before storing them appropriately.
- Ensured accurate order fulfillment by diligently cross-checking pick lists against packed items for consistency.
- Promoted a positive work environment by actively participating in team-building activities and taking initiative in group projects.
- Achieved timely dispatch of orders using effective time management strategies during the picking process.
- Strengthened team collaboration, working closely with peers to tackle large projects and tight deadlines.
- Enhanced order fulfillment accuracy, double-checking each order against its picking list.
- Loaded and unloaded materials onto and off of trucks for fast shipment.
- Unpacked and repacked items in different quantities and configurations for shipment.
- Assembled pallets and crates for secure transportation of materials.
- Used machinery and equipment such as box cutters, shrink-wrap guns and electric pallet jacks.
- Drove forklifts, pallet jacks and other equipment to move materials.
Education
Bachelor's - Human Resource Management
Master's - Accounting
Master's degree - Healthcare management
Associate's - Business Administration
MBA - Data Analytics
02-2026
Skills
- Registration Evaluation
- Authorization And Restriction Of Chemicals (REACH) Regulations
- Merchandising
- Fabrication
- Inventory Control
- Typing
- Flyer
- Accounting
- Switch (Electrical Components)
- Time Management
- Blueprint Reading
- E-Commerce
- Customer Service
- Order Picking
- Sales
- Literacy
- Computer Literacy
- Management
- Microsoft Word
- Calculations
- Quality Assurance
- Communications
- Leadership
- Organization
- Customer relations
- Customer support
- Database maintenance
- Account management
- Complaint handling
- Technical support
- Schedule management
- Calendar management
- System updates
- Teamwork and collaboration
- Goal setting
- Analytical thinking
- Quality improvement
- Attention to detail
- Team motivation
- Staff training
- Documentation and reporting
- Performance improvement
- Complex Problem-solving
- Conflict resolution
- Relationship building
- Safety processes and procedures
- Project management
- Budgeting and forecasting
- Work flow planning
- Risk management
- Document management
- Stakeholder communications
- Scope management
- Data analysis
- Compliance monitoring
- Operations management
- Decision-making
- Planning and implementation
- Inventory management
Languages
English
English
Timeline
Warehouse Worker - UPS Healthcare
08.2022 - Current
UPS Clerk - CMI
Shipping manager - Saddle Creek
Inventory Specialist - PPM
Pharmacy Technician - RX Crossroads
Bench electric technician - New Flyer of America
Team Lead - Derby Supply Chain Solutions
Colorado Technical University - Master's, Accounting
Colorado Technical University - Master's degree, Healthcare management
Colorado Technical University - Associate's, Business Administration
Call Service Representative - MetaBank
Colorado Technical University - Bachelor's, Human Resource Management
Colorado Technical University - MBA, Data Analytics
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