Alexxes Darby
Carencro,LA
Summary
Team member with 6 years of successful customer service experience. Exceptional at overcoming obstacles and streamlining process. During peak hours I have the ability to maintain a positive attitude. Fast learner with exceptional interpersonal and communication skills, exceptional multitasking ability, problem-solving techniques, and a keen eye for detail. Adept at patient care and medication administration, I enhanced patient wellbeing at Leading Home Care, showcasing reliability and strong communication skills. Recognized for fostering team success at Target through exceptional customer service, I excel in fast-paced environments, consistently meeting employer standards and patient needs with empathy and precision.
Professional caregiver with significant experience in providing compassionate and effective support to individuals in need. Known for strong collaborative skills and adaptability, ensuring smooth team operations and consistent results. Expertise in personal care, medication administration, and emotional support, combined with reliable and flexible approach to ever-changing demands. Focused on creating positive impact and enhancing quality of life for those served.
Overview
8
8
years of professional experience
Work History
Direct Care Worker
Leading Home Care
06.2023 - 07.2024
- Provided emotional support to patients during difficult times, fostering a sense of trust and psychological wellbeing.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Delivered exceptional service by prioritizing patient safety while maintaining confidentiality according to HIPAA guidelines.
- Maintained detailed records of patient progress, ensuring accurate information was readily available for healthcare providers and family members.
- Demonstrated empathy and understanding while addressing the diverse cultural, social, emotional, or intellectual needs of each patient.
- Continuously updated personal knowledge within the direct care field through regular training sessions and workshops to ensure optimal care for each patient.
- Administered medications accurately and promptly, adhering to medication schedules and physician instructions.
Team Member
Target
11.2020 - 10.2023
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
- Operated register to process payments and collect cash payment for order totals.
- Worked different stations to provide optimal coverage and meet production goals.
- Addressed and resolved customer complaints in polite and professional manner.
- Trained new team members by relaying information on company procedures and safety requirements.
- Provided exceptional support to colleagues by sharing knowledge, offering assistance, and fostering teamwork.
Cashier
Lowes Home Improvment
01.2020 - 09.2020
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Direct Care Worker
Amian Angels Home Care
08.2017 - 01.2019
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Provided emotional support to patients during difficult times, fostering a sense of trust and psychological wellbeing.
- Assisted patients with daily living activities such as bathing, dressing, grooming, and feeding for improved quality of life.
- Delivered exceptional service by prioritizing patient safety while maintaining confidentiality according to HIPAA guidelines.
Crew Member
Mcdonalds
07.2016 - 10.2018
- In charge of taking orders from customers.
- Ensuring that food is prepared and distributed properly.
- Received trainee of the month award.
- Worked at the cash register.
- Restocked workstations with supplies and food display cases with fresh selections to reduce customer wait times.
- Prepared hot beverages such as coffee according to customer requests.
Education
No Degree - General Studies
South Louisiana Community College
Lafayette, LAHigh School Diploma -
Acadiana High
Lafayette, LA05-2016
Skills
- Patient Care
- Medication Administration
- Reliability and punctuality
- Meal Preparation
- Communication skills
- Customer service
- Cash handling
- Team standards
Timeline
Direct Care Worker
Leading Home Care
06.2023 - 07.2024
Team Member
Target
11.2020 - 10.2023
Cashier
Lowes Home Improvment
01.2020 - 09.2020
Direct Care Worker
Amian Angels Home Care
08.2017 - 01.2019
Crew Member
Mcdonalds
07.2016 - 10.2018
No Degree - General Studies
South Louisiana Community College
High School Diploma -
Acadiana High
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