Alexxis Leyva
Summary
Motivated individual with strong work ethic and working independently. Strong organizational and team collaboration skills with experience in improving processes.
Overview
1
1
year of professional experience
1
1
Certification
Work History
WAITRESS
Xochimilco's Mexican Restaurant
- Tended to customers and catered to their certain style
- Learned how to buy train (picking which clothes are suitable for the store)
- Very quick at catering to multiple customers at a time
- I work here during school breaks (summer and winter school breaks).
CASHIER
Pasquale's Pizzeria
- Learned to be attentive and quick on my feet when attending to customers
- Great at multitasking, since I can deliver food, clean tables and take an order
- Learning to be great at customer service even when dealing with difficult customers
- Learning to adjust orders based on people's health needs (dietary adjustments)
- Kindly welcoming and servicing an average of 300 walk-in customers a day
- Closing out drivers and credit card machines
- Logging and tracking in and out delivery orders
- Auditing and tracking (an average of) $2000 in deliveries per day.
SALES ASSOCIATE
Freestyle Clothing Exchange
- Tended to customers and catered to their certain style
- Learned how to buy train (picking which clothes are suitable for the store)
- Very quick at catering to multiple customers at a time
- I work here during school breaks (summer and winter school breaks).
Receptionist
Hair Play Salon
San Francisco, CA
08.2022 - Current
- Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
- Improved appointment scheduling system, reducing wait times and increasing client satisfaction.
Volunteer
Clinica Martin Barro
San Francisco, CA
03.2023 - Current
- Enhanced community engagement by organizing and leading outreach events.
- Collaborated with healthcare providers to ensure timely, accurate, and compassionate care for patients.
- Provided emotional support to patients and families during challenging medical situations, fostering trust and rapport.
- Educated patients on available resources and community programs, increasing their access to needed services.
Certified Clinical Medical Assistant Intern
San Francisco AIDS Foundation
San Francisco, CA
03.2023 - Current
- Reduced stigma associated with HIV testing by offering confidential services and fostering a supportive environment.
- Increased testing rates within the community through consistent promotion of available resources and benefits of early detection.
- Assisted in streamlining the specimen processing workflow for increased efficiency and reduced wait times for patients.
- Maintained strict confidentiality of patient information, adhering to HIPAA guidelines at all times.
Education
No Degree - Public Health
San Francisco State University
San Francisco, CA05.2025
CPT-1 Certification - Phlebotomy
Bay Area Medical Academy
San Francisco, CA12.2023
Skills
- Great listener
- Studious
- Punctual
- Multitasking
- Customer service
- Adapting to dietary needs
- Welcoming and servicing customers
- Closing out transactions
- Logging and tracking orders
- Auditing and tracking deliveries
- Catering to customer preferences
- Buying and selecting merchandise
- Quick at serving multiple customers
- Leadership
- Team player
- Innovative
- Creative
Certification
- American Red Cross Adult and Pediatric First Aid and Bloodborne Pathogens. 4/20/23
- Alere Determine Test 8/1/23
- Basic Counseling Skills 8/1/23
- Chembio Stat-Pak 8/1/23
- Fingerstick 8/1/23
- OraQuick HCV Test 8/1/23
- Overdose Recognition and Response 8/1/23
- CPT-1 certification 12/3/23
References
References available upon request.
Timeline
Volunteer
Clinica Martin Barro
03.2023 - Current
Certified Clinical Medical Assistant Intern
San Francisco AIDS Foundation
03.2023 - Current
Receptionist
Hair Play Salon
08.2022 - Current
WAITRESS
Xochimilco's Mexican Restaurant
CASHIER
Pasquale's Pizzeria
SALES ASSOCIATE
Freestyle Clothing Exchange
No Degree - Public Health
San Francisco State University
CPT-1 Certification - Phlebotomy
Bay Area Medical Academy