Marisol Espinosa

• Worked closely with sales associates to complete tasks.
• Followed safety protocols and company processes and procedures.
• Enforced safety rules and other policies to protect employees and minimize company liability.
• Supported shrinkage and safety awareness, reviewed sales and inventory data, identified trends and prepared reports for management.
• Kept department on-target to meet sales and profit objectives by minimizing waste and pursuing revenue generation opportunities.
• Supervised [Number] full-time and [Number] part-time employees.
• Handled shift overstock, restocking and inventory control.
• Modeled supportive leadership qualities, motivating staff to achieve department goals and promote staff participation and team building.
• Utilized excellent math skills to maintain accurate inventory levels.
• Prepared weekly schedules to verify proper floor coverage within fiscal guidelines.
• Executed targeted merchandising and promotional plans to meet department sales goals.

• Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
• Helped customers find specific products, answered questions and offered product advice.
• Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
• Engaged customers in friendly, professional dialogue to determine needs.
• Answered incoming telephone calls to provide store, products and services information.
• Used technology resources to assist customers in locating and selecting items.
• Tracked company inventories, moved excess stock and arranged products to improve sales.

Daily inventory.

Clean station.

Customer service.

• Collected payments and provided accurate change.
• Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
• Helped customers find specific products, answered questions and offered product advice.
• Processed sales transactions to prevent long customer wait times.
• Accepted cash and credit card payments, issued receipts and provided change.
• Trained new team members in cash register operation, stock procedures and customer services.
• Verified customer age requirement for alcohol or tobacco purchases.
• Answered customer questions and provided store information.
• Delivered high level of customer service to patrons using active listening and engagement skills.
• Operated cash register or POS system to receive payment by cash, check and credit card.
• Directed trash removal and sanitation procedures to keep aisles and register area organized.