Summary
Overview
Work History
Education
Skills
Interests
Timeline
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Alexys Haberkorn

Menomonee Falls,WI

Summary

Dynamic and results-driven professional with extensive experience in customer service at Aldi and PetSmart. Proven ability to enhance operational efficiency and build strong customer relationships. Skilled in cash handling and issue resolution, consistently ensuring a safe and organized environment while exceeding customer expectations. Adaptable and detail-oriented, committed to delivering exceptional service.

Overview

5
5
years of professional experience

Work History

Associate

Aldi
02.2022 - Current
  • Trained new associates on company policies, procedures, and best practices for operational efficiency.
  • Ensured compliance with safety standards and regulations, promoting a safe work environment for all staff.
  • Collaborated with team members to streamline operational workflows during peak hours.
  • Addressed customer needs and made product recommendations to increase sales.
  • Adhered to safety and security protocols while handling cash and sensitive information.
  • Developed familiarity with store policies and procedures to enhance service delivery.
  • Demonstrated adaptability by quickly learning new systems and processes in a fast-paced environment.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Restocked and organized merchandise in front lanes.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Stocked, tagged and displayed merchandise as required.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.

Pet Care Associate

PetSmart
08.2021 - 01.2022
  • Provided exceptional customer service to pet owners, addressing inquiries and ensuring satisfaction.
  • Assisted in the care and maintenance of animals, following health and safety protocols.
  • Maintained cleanliness and organization of animal habitats and retail spaces to enhance visitor experience.
  • Educated customers on proper pet care practices, promoting product knowledge and responsible ownership.

Cashier

Bp Oil Co
11.2020 - 08.2021
  • Processed customer transactions efficiently using point-of-sale systems.
  • Maintained accurate cash drawer balance throughout shifts.
  • Assisted customers with product inquiries and service-related issues.
  • Ensured cleanliness and organization of checkout area for optimal customer experience.
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Built relationships with customers to encourage repeat business.

Education

No Degree - Photography, Digital Art

University of Wisconsin, Milwaukee
Milwaukee, WI

High School Diploma -

Whitnall High School
Greenfield, WI
06-2020

Skills

  • Customer service
  • Time management
  • Attention to detail
  • Computer skills
  • Flexible schedule
  • Relationship building
  • Cash handling
  • Order fulfillment
  • Courteous and professional
  • Issue resolution

Interests

  • Learning new cooking techniques and expanding my culinary skills
  • Music
  • Crafting and DIY Projects
  • Avid Reader
  • Creating digital artwork using software like Photoshop, Illustrator, or Procreate
  • Photography

Timeline

Associate

Aldi
02.2022 - Current

Pet Care Associate

PetSmart
08.2021 - 01.2022

Cashier

Bp Oil Co
11.2020 - 08.2021

No Degree - Photography, Digital Art

University of Wisconsin, Milwaukee

High School Diploma -

Whitnall High School