Alexys Herrick
Syracuse,New York
Summary
Dynamic retail professional with experience at Sherwin-Williams Paint Store, I am adept at building a relationship with the customer while upselling. I have proven my ability to enhance customer satisfaction through expert product knowledge and effective problem-solving. Known for organizing creative design solutions and ensuring compliance with health standards in previous roles. I am approachable and friendly, knowing how to bring ideas to life.
Overview
5
5
years of professional experience
Work History
Retail Sales Associate
Sherwin-Williams Paint Store
08.2022 - Current
- Helped select color chips for both interior and exterior designs.
- Demonstrated knowledge and experience with color theory and design.
- Organized ideas for homes, layouts, and various objects.
- Answered questions about store policies and addressed any customer concerns.
- Helped customers complete purchases, locate specific items, and join our reward programs.
- Helped with product questions, selections, and purchases with proper product knowledge.
- Greeted customers and provided outstanding customer service.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Managed incoming and outgoing calls, emails, and faxes with our customers and other stores.
Assistant Food Manager
Jrecks Subs
10.2020 - 01.2021
- Reviewed pricing and ordered food ingredients, kitchen appliances, and supplies.
- Orchestrated positive customer experiences by overseeing every area of sub making operations.
- Oversaw balancing of cash registers, reconciled transactions, and deposited establishment's earnings to bank.
- Kept facility compliant with health codes, sanitation requirements and license regulations, alleviating potentially heavy fines.
- Motivated staff to perform at peak efficiency and quality.
Education
Associate of Applied Science - Multimedia
Onondaga Community College
Syracuse, NY10-2022
Skills
- POS system operation
- Trend awareness
- Time management
- Upselling and cross selling
- Problem-solving
- Phone etiquette
- Point-of-sale system
- Relationship building
Accomplishments
- Worked my way from part-time to assistant manager at Jreck Subs
- Ran a personal business selling keychains
- Provided Sherwin Williams art for events
- Know how to operate several computer programs relating to art and design
Timeline
Retail Sales Associate
Sherwin-Williams Paint Store
08.2022 - Current
Assistant Food Manager
Jrecks Subs
10.2020 - 01.2021
Associate of Applied Science - Multimedia
Onondaga Community College