Alexz Hoelle
Summary
Dedicated Medical Assistant with extensive experience at UW Medical Center, skilled in HIPAA compliance and patient scheduling. Proven track record of enhancing patient satisfaction and optimizing care through effective communication and meticulous documentation. Proficient in sterile techniques and compassionate caregiving, ensuring high-quality support in diverse medical settings.
Experienced with healthcare procedures and patient assistance. Utilizes strong organizational skills to maintain efficient office operations and support patient care. Knowledge of medical terminology and clinical protocols ensures smooth coordination and effective patient communication.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Medical Assistant
UW Medical Center
10.2023 - Current
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Administered medications and injections as prescribed, adhering strictly to protocols for patient safety.
- Worked with patients ages 3 days old - 22 years of age
- Experience in giving skin prick and reading allergy tests.
- collecting specimens
Medical Assistant
Fred Hutch Cancer Center
03.2023 - 10.2023
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- worked in Sarcoma and Ortho Surgery specialty
- Improved patient satisfaction, efficiently managing appointment schedules and reducing wait times.
- Enhanced team communication by organizing regular staff meetings and sharing updates on patient care protocols.
- Maintained inventory of medical supplies, ensuring availability for all procedures and treatments.
- Collaborated with healthcare professionals to develop care plans tailored to individual patient needs.
- Performed EKGs and other diagnostic tests, contributing to accurate and timely diagnoses.
- Maintained strict confidentiality while handling sensitive patient information in accordance with HIPAA guidelines.
- Contributed to successful health outcomes by effectively communicating between patients and providers about treatments, medications, or follow-up instructions.
Medical Assistant
Kaiser Permanente Pediatrics
01.2020 - 02.2023
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
- Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
- Maintained strict adherence to infection control protocols by following proper sterilization techniques for medical equipment.
- Provided compassionate care for patients, addressing their concerns and ensuring a positive experience.
- Assisted physicians with various procedures, ensuring comfort and accuracy for optimal patient outcomes.
- Assisted in Circumcisions
- administered pediatric vaccines
Medical Assistant
Kaiser Permanente Dermatology
03.2019 - 01.2020
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examination.
- Assisted in skin biopsy's
- signed off and administered lido with epi into patients before procedure.
- set sterile treys for surgeries
- Assisted in Excision surgeries with provider
- proficient in wound care post op.
Education
Associate of Science - Medical Assisting
Heald College
Concord, CA04-2014
High School Diploma -
Napa High
Napa, CA06-2011
Skills
- HIPAA compliance
- Patient scheduling
- Customer service
- Medical terminology knowledge
- EMR / EHR
- Vital signs monitoring
- Procedure assistance
- Maintaining confidentiality
- Appointment setting
- Compassionate caregiver
- Sterile technique
- Emergency response preparedness
- Wound care specialist
Accomplishments
Participated in Kaisers Mentorship program for two years in a row where I got to train new medical assistant students and be in charge of their hours and sign off on clinicals.
Hired in Pediatrics as Lead Medical assistant where I changed work flow efficiency, chart prep, provider to MA communication, ordered stocking supplies and was even asked to go visit other KP location to share my new work flows to create a smoother environment for staff bettering patients experience.
Certification
- Basic Life Support (BLS) - American Heart Association.
- Certified Clinical Medical Assistant (CCMA) - National Healthcare Association (NHA).
Timeline
Medical Assistant
UW Medical Center
10.2023 - Current
Medical Assistant
Fred Hutch Cancer Center
03.2023 - 10.2023
Medical Assistant
Kaiser Permanente Pediatrics
01.2020 - 02.2023
Medical Assistant
Kaiser Permanente Dermatology
03.2019 - 01.2020
Associate of Science - Medical Assisting
Heald College
High School Diploma -
Napa High
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