Alexzander Rodriguez
Mesa,AZ
Summary
Dedicated and skilled technician known for not being afraid to learn something new and meeting challenging objectives. I have keen skills for troubleshooting, customer service and being able to adapt. I strive for time management and communicate to get tasks completed efficiently.
Overview
5
5
years of professional experience
Work History
Field Service Technician
Diebold Nixdorf
Tempe, AZ
11.2023 - Current
- Install, maintain and troubleshoot ATMs, PCs and POS devices to ensure consistent business operations.
- Perform hardware and software repairs using diagnostic tools and software programs for efficient repairs.
- Collaborate with team and clients to understand full service needs and escalated tickets are handled efficiently.
- Use Siebel and OFS ticketing system to process customer tickets and improve SLA responses
Front of House Specialist
Sodexo
Tempe, AZ
11.2021 - 11.2023
- Supervised front-end staff at the University of Advancing Technology dining services.
- Managed customer service operations, ensuring timely and quality food service.
- Coordinated with back-of-house staff to streamline workflows.
- Assisted with inventory and supply management.
Cook
Rudy's Bar And Grille
Vermillion, OH
04.2021 - 08.2021
- Prepared and cooked a variety of dishes for daily service.
- Maintained a clean working environment by sweeping, mopping floors, washing surfaces and emptying trash cans.
- Operated grills, fryers and broilers to cook items to quality guidelines.
Cook
The Blind Perch
Vermilion, Ohio
09.2020 - 04.2021
- Prepared and cooked a variety of dishes for daily service.
- Trained new staff on food preparation, kitchen cleanliness and techniques to accomplish kitchen duties.
- Operated grills, fryers and broilers to cook items to quality guidelines.
Education
Bachelor of Science - Network Security
University of Advancing Technology
Tempe, AZ05.2025
Skills
- Network Troubleshooting
- Problem resolution
- Windows Operating System
- Active Directory
- TCP/IP, DNS, IP, DHCP
- Efficient in Command Line
- Efficient in all Microsoft 365 Programs
Timeline
Field Service Technician
Diebold Nixdorf
11.2023 - Current
Front of House Specialist
Sodexo
11.2021 - 11.2023
Cook
Rudy's Bar And Grille
04.2021 - 08.2021
Cook
The Blind Perch
09.2020 - 04.2021
Bachelor of Science - Network Security
University of Advancing Technology