Alexzandria Cutler
605 Rockmont Circle Sw,United States
Summary
Dynamic Front Office Manager at PT Solutions with strong administrative skills and a proven track record in training and coaching staff. Enhanced guest experiences through effective multitasking and customer service excellence, while ensuring accurate billing and financial reconciliation. Proficient in Microsoft Office Suite, driving operational efficiency and team performance.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Front Office Manager
PT Solutions
08.2021 - Current
- Supervised front office operations to ensure seamless guest experiences and efficient workflow.
- Trained and mentored staff on customer service protocols and office procedures.
- Monitored financial transactions at the front desk, ensuring accurate billing procedures and minimizing discrepancies.
- Reconciled end-of-day reports to determine accurate billing and payment processing.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
Assistant Manager
Dollar General
08.2019 - 08.2021
- Assisted in daily store operations, ensuring compliance with company policies and procedures.
- Coordinated inventory management processes, optimizing stock levels and minimizing shrinkage.
- Trained new staff on customer service standards and operational protocols for efficiency.
- Implemented merchandising strategies to enhance product visibility and sales performance.
Shift Supervisor, Rx
Cvs
02.2017 - 08.2019
- Supervised front office operations to ensure seamless guest experiences and efficient workflow.
- Trained and mentored staff on customer service protocols and office procedures.
- Monitored financial transactions at the front desk, ensuring accurate billing procedures and minimizing discrepancies.
- Reconciled end-of-day reports to determine accurate billing and payment processing.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
Education
Associate of Science - Billing And Codig
Ultimate Medical Academy
Clearwater, FL05.2024
High School Diploma -
South Gwinnett Hight School
Snellville, GA05.2008
Skills
- Administrative skills
- Schedule management
- Training and coaching
- Effective multitasking
- Customer service
- Microsoft Office Suite
Certification
Currently, enrolled for CPC prep at Ultimate Medical Academy .
Timeline
Front Office Manager
PT Solutions
08.2021 - Current
Assistant Manager
Dollar General
08.2019 - 08.2021
Shift Supervisor, Rx
Cvs
02.2017 - 08.2019
Associate of Science - Billing And Codig
Ultimate Medical Academy
High School Diploma -
South Gwinnett Hight School