ALEXZYA ALLEN
Holland
Summary
Dedicated and dependable professional with experience in customer service, cash handling, record keeping, and team support. Skilled in communication, organization, and multitasking in fast-paced environments. Known for providing excellent customer service, maintaining accurate records, and handling responsibilities with attention to detail. Seeking a Receptionist or Administrative position where I can contribute strong organizational and interpersonal skills.
Overview
4
4
years of professional experience
Work History
Shift Manager
Russ' Restaurant
Holland
08.2023 - Current
- Oversee restaurant operations during closing shifts.
- Handle customer concerns and resolve complaints professionally
- Perform hosting and serving duties.
Count and balance cash drawers. - Prepare and document nightly bank deposits.
- Support employees and assist with training.
- Supervised daily restaurant operations and ensured efficient workflow among staff.
- Resolved customer complaints and provided exceptional service to enhance guest satisfaction.
Office Assistant
427 Builders
Holland
01.2023 - 01.2024
- Maintained accurate customer and company records.
- Performed data entry and updated company information.
- Organized and maintained customer files and documentation.
- Maintained up-to-date insurance records and company documents.
- Utilized Microsoft Word and Microsoft Excel for administrative tasks.
Manager
CoreLife Eatery
Grandville
01.2022 - 06.2023
- Assisted with daily operations and team support.
- Counted inventory and entered inventory datal
- Resolved customer inquiries and complaints to enhance satisfaction and loyalty.
- Monitored staff performance and addressed issues.
- Handled cash transactions and customer concerns
Education
Nursing Prerequisite Coursework -
Grand Rapids Community College (GRCC)
High School Diploma -
West Ottawa High School
Skills
- Customer Service
- Problem Solving
- Multitasking
- Record Keeping
- Data Entry
- Cash Handling
- Bank Deposits
- Microsoft Excel
- Microsoft Word
- Attention to Detail
- Phone Etiquette
- Professional Communication
Volunteer Experience
Bereavement Camp Counselor, Camp Courage
Timeline
Shift Manager
Russ' Restaurant
08.2023 - Current
Office Assistant
427 Builders
01.2023 - 01.2024
Manager
CoreLife Eatery
01.2022 - 06.2023
Nursing Prerequisite Coursework -
Grand Rapids Community College (GRCC)
High School Diploma -
West Ottawa High School