Aleyah Alcantara
Slidell,LA
Summary
Energetic professional in hospitality, known for high productivity and efficient task completion. Possess specialized skills in customer service, order accuracy, and time management. Excel in communication, teamwork, and adaptability, ensuring exceptional dining experiences for guests.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Server
Kois Asian Cuisine
Slidell, LA
03.2025 - Current
- Provided swift and courteous service to enhance guest satisfaction at each visit.
- Utilized customer feedback to improve service quality and diversify menu options.
- Handled guest inquiries and complaints with professionalism for effective resolution.
- Completed opening and closing responsibilities, including dining area setup and supply replenishment.
- Displayed a professional attitude towards patrons to foster engagement and increase orders.
- Proactively circulated in designated areas to meet customer needs, prioritizing tasks during peak times.
- Prepared checks, itemizing total meal costs and taxes.
- Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
BOH Team Member
Chick-fil-A
Slidell, LA
06.2023 - 01.2025
- Prepare and cook menu items, ensuring quality and consistency, reducing waste by precise portion control.
- Maintain cleanliness and organization of kitchen, enhancing operational efficiency and safety.
- Collaborate with team members to meet high-volume demands, improving overall service speed and customer satisfaction.
- Monitor inventory and supplies, minimizing shortages and optimizing stock levels for continuous operation.
- Efficiently managed kitchen operations, ensuring timely food preparation and maintaining high quality standards. Collaborated with team to optimize workflow during peak hours.
- Meticulously followed food safety protocols and hygiene standards. Consistently maintained cleanliness of work area, contributing to positive health inspection results.
FOH/BOH Team Member
McDonald's
Slidell, LA
03.2023 - 07.2023
- Provided exceptional customer service, leading to increased customer satisfaction and repeat business.
- Efficiently managed kitchen operations, ensuring timely and accurate order fulfillment.
- Collaborated with team members to maintain a clean and organized work environment.
- Utilized point-of-sale system to process transactions quickly and accurately.
- Implemented safety and hygiene protocols, reducing health risks and ensuring compliance.
- Mastered multitasking in fast-paced environment, ensuring seamless customer service while maintaining kitchen efficiency. Developed adaptability skills.
- Streamlined order processing, reducing average wait times and boosting customer satisfaction. Contributed to team performance improvements.
Package Handler/Cashier
Randazzo's Camellia City Bakery
Slidell, LA
01.2023 - 02.2023
- Handled packaging and cashier duties, ensuring efficient service and customer satisfaction.
- Processed transactions accurately, reducing checkout time and enhancing customer experience.
- Maintained inventory records, contributing to stock accuracy and timely replenishment.
- Collaborated with team members to streamline workflow, resulting in improved operational efficiency.
- Efficiently managed cash transactions and packaged goods, ensuring customer satisfaction. Demonstrated strong multitasking skills in a fast-paced bakery environment.
- Meticulously handled packaging to maintain product quality. Accurately processed payments, maintaining precise cash drawer balance throughout shifts.
Education
Associate Degree - Nursing
Pearl River Community College
Poplarville, MS05-2027
Skills
- EMR systems
- Food safety and preparation
- Kitchen operations
- Cleaning and sanitation
- Time management
- Safety protocols
- Workflow coordination
- Service prioritization
- Clear communication
- Customer service
Certification
- CPR Certification
- AED Certification
Timeline
Server
Kois Asian Cuisine
03.2025 - Current
BOH Team Member
Chick-fil-A
06.2023 - 01.2025
FOH/BOH Team Member
McDonald's
03.2023 - 07.2023
Package Handler/Cashier
Randazzo's Camellia City Bakery
01.2023 - 02.2023
Associate Degree - Nursing
Pearl River Community College
Similar Profiles
Amory PalabricaAmory Palabrica
Host/Server/Shiftleader at Ono's Cafe Sushi and Asian Fusion CuisineHost/Server/Shiftleader at Ono's Cafe Sushi and Asian Fusion Cuisine
Larry SmithLarry Smith
Waiter at Soy Asian CuisineWaiter at Soy Asian Cuisine
Kristina LjuticKristina Ljutic
Server at Blue Fish Sushi Bar & Asian CuisineServer at Blue Fish Sushi Bar & Asian Cuisine
Ja’Niya HarryJa’Niya Harry
Facility Operations Assistant at University RecreationFacility Operations Assistant at University Recreation
Roxanne GaultierRoxanne Gaultier
Service Desk Manager at In-telecom ConsultingService Desk Manager at In-telecom Consulting