Summary
Overview
Work History
Education
Skills
Timeline
Generic

Aleyah Taylor

ODESSA,TX

Summary

Proven leader with experience at Wendy's Restaurant, adept in boosting team productivity by over 20% through effective customer relationship management and team development. Skilled in confidential information management and policy enforcement, I excel in transforming customer feedback into actionable strategies, enhancing both service quality and operational efficiency.

Overview

3
3
years of professional experience

Work History

Manager on Duty

Wendys Restaurant
Midland, TX
02.2024 - 08.2024
  • Reviewed daily sales reports to identify areas of improvement.
  • Interacted with customers regularly to ensure their needs were met.
  • Maintained inventory levels by ordering supplies as needed.
  • Analyzed data from customer surveys and implemented changes accordingly.
  • Directed and supervised team of 15 employees in daily operations.
  • Developed strategies to improve team performance and productivity.
  • Trained new employees on company policies and procedures.

Front Desk Receptionist

bettys notary sevices
Odessa, TX
01.2022 - 01.2024
  • Performed data entry into computer systems to maintain accurate records of customer information.
  • Assisted with scheduling appointments for clients and visitors.
  • Verified accuracy of filing information prior to indexing documents into the system.
  • Created new files when necessary following established protocols.
  • Answered inquiries regarding filed materials or their location within the system.
  • Monitored file inventory levels and reordered supplies as necessary.

Education

GED -

Permian High School
Odessa, TX
05-2021

Skills

  • Confidential information management
  • Appointment setting
  • Supply management
  • File organization
  • Policy enforcement
  • Complaint resolution
  • Customer relationship management (CRM)
  • Team development
  • Customer consulting
  • Record preparation

Timeline

Manager on Duty

Wendys Restaurant
02.2024 - 08.2024

Front Desk Receptionist

bettys notary sevices
01.2022 - 01.2024

GED -

Permian High School
Aleyah Taylor