Aleyda De Leon
Manassas,VA
Summary
Resourceful EVS Supervisor known for high productivity and efficient task completion. Possess specialized skills in staff management, quality control, and regulatory compliance which contribute to maintaining cleanliness and safety standards. Excel at communication, leadership, and problem-solving, ensuring smooth operations in fast-paced environments.
Overview
9
9
years of professional experience
Work History
EVS Supervisor
UVA Health
Manassas, VA
09.2025 - Current
- Conducted regular inspections to maintain compliance with health and safety regulations.
- Collaborated with management to enhance cleaning protocols based on client feedback.
- Led initiatives that improved overall service delivery and customer satisfaction ratings.
- Evaluated employee performance regularly, providing constructive feedback for continuous improvement and professional development opportunities.
- Enhanced patient satisfaction scores with thorough and consistent environmental sanitation practices.
- Improved EVS department efficiency by implementing new cleaning procedures and scheduling systems.
- Ensured proper maintenance of equipment by coordinating regular inspections, repairs, or replacements as needed for uninterrupted operation schedules.
- Participated in regular staff meetings to provide updates on EVS department progress, challenges, and successes while fostering a culture of open communication and collaboration.
- Managed daily operations of the EVS department, ensuring timely completion of tasks and optimal allocation of resources.
- Mentored new employees on proper cleaning techniques, equipment use, and infection control measures, improving overall team performance.
- Increased employee performance through effective supervision and training.
- Trained and mentored all new personnel to maximize quality of service and performance.
- Communicated repair needs to maintenance staff.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Supervised team of housekeeping and janitorial workers to meet highest quality of cleanliness and safety standards.
- Addressed customer feedback and complaints to maximize satisfaction.
- Trained and mentored new staff on cleaning and safety protocols.
- Implemented daily, weekly and monthly cleaning routines for staff to follow.
- Scheduled and prioritized tasks to staff, overseeing work completion.
- Maintained required records of work hours, budgets and payrolls.
- Placed orders for housekeeping supplies and guest toiletries.
- Assisted in budget preparation and monitoring to maintain cost-effective operations within the EVS department.
Manager's Assistant
Final Touch Cleaning Services
Key West, FL
01.2021 - 07.2025
- Coordinated scheduling and logistics for cleaning teams to optimize service delivery.
- Streamlined communication between management and staff, enhancing operational efficiency.
- Assisted in training new employees on company policies and best practices for cleaning services.
- Managed inventory of cleaning supplies, ensuring adequate stock levels for operations.
- Oversaw daily operations, ensuring compliance with safety regulations and company standards.
- Facilitated smooth operations during managerial absences by stepping up as an interim leader when required.
- Organized various events, meetings, and conferences to promote collaboration among team members and showcase organizational achievements at a larger scale.
- Contributed to a positive work environment by fostering strong relationships with colleagues and promoting open communication among team members.
- Improved customer satisfaction ratings, addressing client concerns promptly and professionally.
- Managed multiple tasks simultaneously, maintaining strict deadlines and ensuring accuracy in all deliverables.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
EVS Supervisor
Final Touch Cleaning Services
Key West, Florida
01.2021 - 07.2025
- Supervised cleaning staff to ensure adherence to safety and quality standards.
- Coordinated daily schedules for housekeeping operations and staff assignments.
- Trained new employees on cleaning procedures and equipment usage.
- Monitored inventory of cleaning supplies and ordered materials as needed.
- Conducted regular inspections to maintain cleanliness and compliance with guidelines.
- Resolved staff conflicts and addressed customer concerns promptly.
- Implemented cleaning protocols to improve efficiency in service delivery.
- Collaborated with management to develop training materials for ongoing education.
- Developed and maintained a positive working environment for all staff members.
- Analyzed trends in customer feedback data to identify opportunities for improvement.
- Responded promptly to emergency situations requiring immediate attention.
- Managed budgeting activities such as purchasing supplies and equipment within allocated budgetary parameters.
- Maintained accurate records of employee attendance, payroll information.
- Performed regular inspections of areas serviced by EVS personnel to ensure quality standards are met.
- Conducted weekly meetings with EVS staff to discuss departmental goals, objectives, policies, procedures and changes as needed.
- Acted as an ambassador for the organization by providing excellent customer service and support at all times.
- Communicated regularly with other departments regarding scheduling needs or special requests.
- Collaborated with management team to develop new operational processes or procedures as needed.
- Promoted a culture of continuous learning amongst staff members through proactive mentoring and development activities.
- Resolved customer complaints related to housekeeping services in a timely manner.
- Resolved conflicts among staff members in a professional manner.
- Supervised EVS personnel in the performance of daily cleaning tasks and procedures.
Housekeeping Supervisor
Hana's Amazing Cleaning Sevices
Key West, FL
04.2019 - 01.2021
- Supervised daily cleaning operations, ensuring adherence to company standards and client specifications.
- Trained and mentored new housekeeping staff on effective cleaning techniques and safety protocols.
- Developed and implemented efficient scheduling systems to optimize workforce productivity.
- Coordinated inventory management for cleaning supplies, reducing costs through strategic purchasing decisions.
- Conducted regular quality inspections to maintain high cleanliness standards across all properties.
- Resolved client concerns promptly, enhancing customer satisfaction and retention rates.
- Streamlined cleaning procedures, resulting in improved operational efficiency and time management.
- Conducted regular room inspections to verify compliance with housekeeping standards.
- Placed orders for housekeeping supplies and guest toiletries.
- Worked with front desk to respond promptly to all guest requests.
- Completed schedules, shift reports, and other business documentation.
- Reduced linen waste and laundry costs with careful monitoring of usage and effective communication with staff members.
EVS Supervisor
Pier House Resort and Spa
Key West, FL
02.2017 - 04.2019
- Supervised daily cleaning operations to ensure high standards of cleanliness and safety.
- Trained and mentored team members on effective cleaning techniques and equipment usage.
- Developed and implemented efficient scheduling to optimize workforce productivity.
- Monitored inventory levels of cleaning supplies, minimizing waste and ensuring availability.
- Streamlined communication between teams to foster a collaborative work environment.
- Addressed customer concerns promptly, demonstrating commitment to exceptional service delivery in all aspects of environmental services management.
- Conducted regular inspections of facilities to ensure compliance with regulatory standards and maintain cleanliness levels.
- Collaborated with other department supervisors to ensure seamless integration of services in a healthcare setting.
- Contributed to facility-wide sustainability initiatives by incorporating eco-friendly cleaning products and waste reduction strategies into daily operations.
- Assisted in budget preparation and monitoring to maintain cost-effective operations within the EVS department.
Skills
- Workplace safety
- Waste management
- Scheduling coordination
- Environmental services
- Cleaning practices
- Customer service
- Cleaning and sanitation
- Customer service-focused
- Vacuuming and sweeping
- Cleaning bathrooms
- Workload prioritization
- Housekeeping
- Training and mentoring
- Staff training and development
- Task assignment
- Waste disposal
- Folding clean laundry
- Team building
- Window cleaning
- Dusting furniture
- Cleaning techniques
- Sanitation standards
- Quality improvements
- Customer relationship management
- Chemical handling
- Guest relations
- Staff motivation
- Ordering cleaning supplies
- Staff scheduling
- Supply inventory management
- Room inspection
- Teamwork
- Excellent communication
- Team leadership
Languages
Spanish
Professional
English
Limited
Timeline
EVS Supervisor
UVA Health
09.2025 - Current
Manager's Assistant
Final Touch Cleaning Services
01.2021 - 07.2025
EVS Supervisor
Final Touch Cleaning Services
01.2021 - 07.2025
Housekeeping Supervisor
Hana's Amazing Cleaning Sevices
04.2019 - 01.2021
EVS Supervisor
Pier House Resort and Spa
02.2017 - 04.2019