Will Hanna
Wichita,KS
Summary
Ambitious, Career oriented and Loyal.
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
3
3
years of professional experience
Work History
EVS Supervisor
Wesley Medical Center HCA
Wichita, KS
06.2024 - Current
- Provided on-the-job training to new staff members.
- Ensured all safety and sanitation regulations were met throughout the shift.
- Monitored staff performance to ensure quality standards were met.
- Assigned tasks to team members based on their strengths and skill sets.
- Resolved customer complaints in a timely manner.
- Developed strategies for improving operational efficiency and customer service levels.
- Coordinated with other departments to ensure smooth workflow between shifts.
- Communicated clearly with employees regarding job duties, expectations, and policies.
- Investigated accidents or incidents occurring during shift hours.
- Collaborated with management to plan special events or promotions.
- Served as a role model for other employees by demonstrating professional behavior at all times.
- Identified areas of improvement within the department and implemented necessary changes.
- Reviewed employee time sheets for accuracy prior to submitting them for payroll processing.
- Addressed any issues that arose during the shift in a proactive manner.
- Enforced company policies fairly while maintaining an open door policy for staff concerns.
- Assisted upper management with daily operations to meet standards of service and quality.
EVS Technician
Elite Staffing Inc.-Wesley Medical HCA
Wichita, KS
03.2024 - Current
- Cleaned and maintained all patient rooms, bathrooms, corridors, offices and other assigned areas according to established procedures.
- Sanitized patient rooms after discharge using appropriate chemicals and supplies.
- Responded promptly to requests from guests or staff for extra cleaning services in guest rooms or public areas.
- Performed daily cleaning tasks such as dusting, mopping floors, vacuuming carpets, emptying wastebaskets, scrubbing toilets and sinks.
- Reported any safety hazards or equipment malfunctions immediately to the supervisor.
- Maintained a safe working environment by adhering to all safety policies and procedures.
- Followed infection control protocols when disposing of used linens and trash bags.
- Utilized standard cleaning products such as bleach, disinfectants, glass cleaner in accordance with OSHA regulations.
- Ensured compliance with industry standards regarding use of personal protective equipment while performing duties.
- Promptly responded to emergency situations such as spills or broken items requiring immediate attention.
Second shift shop supervisor
Buckley industries
Park City
04.2021 - 12.2021
- Provided customer service to ensure customer satisfaction with products and services.
- Directed daily operations of the shop, including, assigning tasks, and monitoring performance.
- Trained new employees in safety procedures and use of equipment.
- Performed quality control checks on all incoming and outgoing goods.
- Enforced company policies and standards to ensure compliance with regulations.
- Developed strategies for improving efficiency and productivity within the shop environment.
- Monitored employee attendance and timekeeping records for accuracy.
- Inspected machines regularly to detect malfunctions or worn parts that need replacement or repair.
- Evaluated employee performance against established goals and objectives.
Education
High-School Diploma/ Valedictorian -
Westside High
05.2016
Skills
- Environmental Services Operations
- Staff Scheduling
- Staff evaluations
- Department coordination
- Workplace Safety
- Health and safety compliance
- Training and mentoring
- Performance Improvements
- Quality assurance and control
- Customer Service
- Analytic Report Generation
- Customer Relationship Management
- Expense Tracking
- Guest Relations
- Supply Inventory Management
- Infection Control
- Conflict Resolution
- Public Speaking
- Basic Spanish
- Extensive Operational Understanding
- Healthcare facility standards
- Problem-solving aptitude
- Effective Communication
- MSDS knowledge
Personal Information
Date of Birth: 04/02/1996
Kansas Native
Servant Leader
Awards
- VALEDICTORIAN West High School
- WESLEY BEE AWARD 2022
Projects
Learning Spanish, Can understand basic Spanish, currently enrolled in courses with an aim to become fully fluent.
Affiliations
- Devoted Parent.
- Free Climbing Enthusiast.
- Avid Reader.
Languages
English
Native/ Bilingual
Spanish
Limited
Accomplishments
- Valedictorian West High School
- The Wesley HCA BEE Award 2022
References
References available upon request.
Timeline
EVS Supervisor
Wesley Medical Center HCA
06.2024 - Current
EVS Technician
Elite Staffing Inc.-Wesley Medical HCA
03.2024 - Current
Second shift shop supervisor
Buckley industries
04.2021 - 12.2021
High-School Diploma/ Valedictorian -
Westside High
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