Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Aleyna Oksuz

Port Jefferson St

Summary

Sales professional with proven track record in retail environments, focusing on customer interaction and sales growth. Known for reliability and adaptability in meeting dynamic customer needs and market conditions. Possesses strong communication and collaboration skills, contributing to team success and consistent achievement of sales goals.

Overview

6
6
years of professional experience

Work History

Sales Associate

Cellular Sales Verizon
09.2024 - Current
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Built relationships with customers to encourage repeat business.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Educated clients on current promotional offerings and products using persuasive selling tactics.
  • Participated in training programs, applying new knowledge to enhance skills and job performance.
  • Built strong rapport with customers, establishing trust and fostering loyalty to the brand.

Executive Team Leader GE

Escape Zone Long Island
12.2019 - 08.2024
  • Answered phones and booked appointments for customers.
  • Promote a courteous communication style treating each individual with respect, dignity, and professionalism across phone and email correspondence.
  • Motivate team to manage high volumes of busy weekends of customers effectively.
  • Develop management training programs, and coach and mentor department leaders to enhance team performance and engagement.
  • Create content for social media campaigns to support marketing objectives.
  • Motivate team to meet sales goals month to month.
  • Ensured team members fully understood the needs, motivations, and key factors for business success.
  • Conducted interviews, hired and onboarded new team members.
  • Oversaw daily operations, ensuring adherence to regulatory requirements, organizational policies, and industry standards.

Sales Associate

BCBG Max Azria
02.2019 - 03.2020
  • Establish positive rapport with customers to determine needs and sell high-quality furniture.
  • Use skills in upselling to regularly exceed sales targets.
  • Display merchandise to create a visually appealing sales floor that encourages customers to purchase accessories in addition to large furniture items.
  • Maintained high customer service standards in high-volume, fast-paced environments.
  • Worked as part of team to ensure orders were delivered accurately and efficiently.

Education

High School Diploma -

Comsewogue, Port Jefferson St
06.2018

Skills

  • Communication
  • Team Leadership
  • Driven
  • Problem solving
  • Customer service
  • Attention to detail
  • Productivity
  • Teamwork and collaboration
  • Problem-solving skills
  • Listening skills
  • Reliable and punctual

Languages

Turkish – Expert

Timeline

Sales Associate

Cellular Sales Verizon
09.2024 - Current

Executive Team Leader GE

Escape Zone Long Island
12.2019 - 08.2024

Sales Associate

BCBG Max Azria
02.2019 - 03.2020

High School Diploma -

Comsewogue, Port Jefferson St

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Aleyna Oksuz