Aleysia Richardson
Westminster,CO
Summary
Highly organized and detail-oriented professional with strong work ethic and dedication to achieving goals. Skilled at developing and maintaining documentation systems, managing calendars and preparing reports. Knowledgeable in project management principles, business processes and customer service best practices.
Overview
5
5
years of professional experience
Work History
Work Comp Coordinator
AFC Urgent Care Denver
08.2021 - Current
- Oversee all aspects of work comp cases, ensuring seamless communication between insurance, employers, and referral facilities.
- Provide medical records to employers, keeping them informed of employee restrictions.
- Prioritized and managed multiple projects simultaneously, ensuring all met their deadlines and objectives without compromising quality.
- Create and manage Excel and Word spreadsheets for organized and detail-oriented record-keeping.
- Served as the work comp lead for 8 urgent care locations, ensuring adherence to guidelines set by DOWC.
Medical Receptionist
AFC Urgent Care
12.2020 - 08.2021
- Collected patient demographics and consent forms, ensuring compliance with HIPAA regulations.
- Answered phone calls and scheduled appointments, maintaining a clean and welcoming lobby.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Contributed to a positive work environment by collaborating effectively with colleagues and supporting team initiatives.
Veterinary Receptionist
San Juan Vet Hospital
11.2019 - 12.2020
- Managed records and reports, ensuring accuracy and efficiency in patient care.
- Handled daily deposits and cash verification, discussing financial responsibilities with clients.
- Facilitated smooth daily operations by answering incoming calls, directing inquiries, and taking messages for veterinarians as needed.
- Assisted in training new staff members on reception procedures and software systems, contributing to overall team success.
Education
High School Diploma -
Piedra Vista High School
Farmington05-2019
Skills
- Time Management
- Detail Oriented
- Customer Service
- Multitasking and organization
- Creativity
- Teamwork
Timeline
Work Comp Coordinator
AFC Urgent Care Denver
08.2021 - Current
Medical Receptionist
AFC Urgent Care
12.2020 - 08.2021
Veterinary Receptionist
San Juan Vet Hospital
11.2019 - 12.2020
High School Diploma -
Piedra Vista High School
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