Summary
Overview
Work History
Education
Skills
Timeline
U.S. Army 7/1978-8/1984 Honorable Discharge
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Aleza Simmons

Winston-Salem,NC

Summary

Detail-oriented sales associate with a robust background in customer service and team collaboration. Recognized for delivering exceptional service and optimizing store operations, ready to contribute to a positive shopping experience and drive sales growth.

Overview

19
19
years of professional experience

Work History

Sales Associate

Miss A
Winston-Salem, NC
08.2025 - Current
  • Provided exceptional customer service, assisting shoppers with product selections and inquiries.
  • Executed daily sales operations, ensuring optimal store presentation and inventory management.
  • Developed knowledge of beauty products, enhancing customer experience through informed recommendations.
  • Participated in team meetings, contributing ideas for improving sales strategies and customer engagement.
  • Maintained cleanliness and organization of merchandise displays to attract customers effectively.

Office Assistant

Urban League
Winston-Salem, NC
01.2023 - 08.2025
  • Managed office supplies inventory, ensuring timely restocking and organization.
  • Assisted in scheduling appointments and coordinating meetings for staff members.
  • Handled incoming calls and directed inquiries to appropriate personnel efficiently.
  • Maintained filing system, ensuring documents were accurately categorized and easily retrievable.

Assembly Line Technician

Thomas Built Buses
High Point, NC
02.2016 - 03.2021
  • Operated assembly line machinery to ensure efficient production flow.
  • Conducted quality inspections on finished products to maintain standards.
  • Collaborated with team members to troubleshoot equipment issues promptly.
  • Assisted in training new technicians on assembly procedures and safety protocols.
  • Maintained a clean and organized workspace in compliance with safety regulations.

Industrial Cleaner

Budd Group
Greensboro, NC
04.2014 - 01.2016
  • Operated industrial cleaning equipment to maintain hygiene standards in various facilities.
  • Implemented safety protocols while handling hazardous materials during cleaning processes.
  • Trained new staff on proper cleaning techniques and equipment usage to ensure compliance with safety regulations.
  • Conducted routine inspections to identify and rectify cleanliness issues, enhancing facility appearance and safety.
  • Developed efficient cleaning schedules that minimized disruption to daily operations and maximized productivity.

Front Line Cashier

Biscuit Factory
High Point, NC
09.2006 - 08.2014
  • Processed high volumes of transactions accurately and efficiently, ensuring customer satisfaction.
  • Maintained a clean and organized workspace, contributing to a positive shopping environment.
  • Trained and mentored new cashiers on operational procedures and customer service standards.
  • Managed cash register operations, balancing cash drawers at the end of shifts to minimize discrepancies.
  • Resolved customer inquiries and issues promptly, enhancing overall shopping experience.
  • Conducted regular audits of cash handling procedures to ensure compliance with company policies.

Education

Intermediate Certificate -

DPS Online Advanced Computer Coarse
Winston-Salem, NC

High School Diploma -

Crenshaw High School
Los Angeles, CA
01-2025

Skills

  • Customer service
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills
  • Multi-tasking strength
  • Problem-solving
  • Excellent people skills
  • Reliable and punctual
  • Exceptional customer service
  • Cash handling
  • Cash register operation
  • Stocking and receiving
  • Conflict resolution
  • Upselling

Timeline

Sales Associate

Miss A
08.2025 - Current

Office Assistant

Urban League
01.2023 - 08.2025

Assembly Line Technician

Thomas Built Buses
02.2016 - 03.2021

Industrial Cleaner

Budd Group
04.2014 - 01.2016

Front Line Cashier

Biscuit Factory
09.2006 - 08.2014

Intermediate Certificate -

DPS Online Advanced Computer Coarse

High School Diploma -

Crenshaw High School

U.S. Army 7/1978-8/1984 Honorable Discharge

Personnel Record Specialist

Unit Supply Clerk