ALFA ESMEIJER
Summary
National Certified Medical Assistant with 15+ years of experience. Hardworking with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Detail oriented, loyal, good team player, punctual, efficient, leadership skills, responsible, reliable
Overview
1
1
Certification
Work History
National Certified Medical Assistant
SHA Hospital-Sweetwater
2022 - 2026
- Administered oral medications, injections, and vaccines, and managed TN VFC program responsibilities.
- Supported physicians during patient exams and procedures; prepared exam rooms with supplies and assisted with triage. Telehealth communication.
- Entered lab, radiology, and medication orders; processed medication authorizations and created patient referrals.
- Facilitated patient requests, provided customer service, processed refill requests, scheduled appointments, communicated results, and completed school medication, allergy, TN, vaccine, and form paperwork to enhance patient experience.
- Coordinated office supply ordering, medical records filing, billing and coding priorities, and appointment scheduling to ensure smooth clinic operations.
- Supported team members across departments by assisting with tasks and resolving issues to promote collaborative workflow.
Medical Assistant Coordinator
Nicklaus Children Hospital
2018 - 2022
- Triage patients, collect all documentation and medical records necessary, assisting physicians during patient's exam and procedures. (Egd and Colonoscopy)
- Submitted authorizations and followed up on biologicals, IV medications, and injectables including Remicade, Stelara, Humira, Entyvio, Skirizi, Simponi, Venofor, Inflectra, and Avzola.
- Oversaw patient check-in and registration, collected copayments and co-ins, managed credit card reports, super bills, cash drawer, daily closings, and deposits; answered phone calls, routed calls, and relayed messages accurately.
- Managed communication with pharmacies and laboratories; coordinated inventory and ordering of medical supplies.
- Verification and confirmation of schedules, scheduling appointments, informing physicians and staff of changes
- Entering orders for labs, x-ray and medication/prescriptions and processing authorization for medications if needed.
- Assisted in the emergency room by providing patient care and support during critical situations.
A/H Clinical Supervisor
Pediatric Associates
2015 - 2018
- Resolved problems during AH by scheduling staff meetings and coordinating well/sick triage and referrals while ensuring HIPAA compliance.
- Monitoring Physician, staff and patient flow level in AH. Emergency response. Monitor daytime and AH review bin.
- Managed incoming hospital calls to facilitate communication between providers and on-call staff in AH.
- Assisted with daily front and back office operations to enhance workflow and maintain cleanliness and organization in clinical areas.
- Reviewing clinical protocol and procedure training for new employees
- Auditing charts of floor staff (vitals, vaccine logging, documentation, etc.)
- Monitoring Car Crash inventory, vaccine temperatures, autoclave, logs manually/FL Shots.
National Certified Medical Assistant
SFPP (South FL. Pediatrics Partners)
2009 - 2014
- Leveraged 5 years of experience in medical assisting and phlebotomy, specializing in pediatrics (0-21 years), to deliver patient-centered care.
- Managed medical records and patient histories, communicated effectively with pharmacies and laboratories, performed lab tests, and relayed results to ensure comprehensive care.
- Administered oral and injectable treatments in the Vaccine for Children Program (VFC) to enhance immunization efforts.
- Assisted physicians during exams and procedures while managing front desk operations and billing tasks.
- Executed quality control procedures and maintained HIPAA compliance while performing all duties in the urgent care department.
- Coordinated inventory management and ordering of medical supplies, including preparation and scheduling of biohazard waste disposal.
- Scheduled and organized lunches with representatives to foster professional relationships and facilitate product discussions.
Education
Some College (No Degree) - National Certified Med. Assist. and National Certified Phlebotomy Technician
Everest Institute
Miami, FL01-2010
Finance, Accounting and Administration
Miami Dade-College
01-2009
Business and Administration
Stoffenstalen Institute Nijmegen
Holland01-2003
Bachelor's Degree - Languages and Translation
University Abraham Lincoln
01-1990
Skills
- EHR-EMR Programs, electronic records management
- MS Office
- Customer service
- Trilingual: Spanish, English, Dutch
Certification
2009-2014 SFPP (OSHA and workplace safety), CPR and First Aid Certifications.
Timeline
National Certified Medical Assistant
SHA Hospital-Sweetwater
2022 - 2026
Medical Assistant Coordinator
Nicklaus Children Hospital
2018 - 2022
A/H Clinical Supervisor
Pediatric Associates
2015 - 2018
National Certified Medical Assistant
SFPP (South FL. Pediatrics Partners)
2009 - 2014
Some College (No Degree) - National Certified Med. Assist. and National Certified Phlebotomy Technician
Everest Institute
Finance, Accounting and Administration
Miami Dade-College
Business and Administration
Stoffenstalen Institute Nijmegen
Bachelor's Degree - Languages and Translation
University Abraham Lincoln