Alfonso François
Mullica Hill,NJ
Summary
Compassionate and client-focused professional with a strong background in communication, coaching, and relationship management. Experienced in supporting diverse populations, building trust, and guiding individuals toward personal and professional growth. Adept at assessing needs, developing individualized plans, and connecting people with resources.
Overview
7
7
years of professional experience
Work History
Senior Membership Advisor
Equinox
New York, NY
05.2024 - 04.2026
- Built trust-based relationships with diverse clients, identifying needs and recommending personalized solutions
- Partnered with personal training team to guide individuals in setting and achieving fitness goals through ongoing coaching and support
- Onboarded over 270 new members with premium club memberships
Social Media Manager (Remote)
DesignIt
Seattle, WA
11.2021 - 05.2024
- Developed and executed social media strategies to enhance brand awareness and engagement.
- Analyzed performance metrics to refine content strategies and improve audience reach.
- Collaborated with design teams to create visually compelling social media content.
- Managed 12+ social media platforms, ensuring consistent messaging and branding across channels.
Senior Communications Associate
GLAAD
New York, NY
03.2019 - 03.2021
- Developed and executed communication strategies to enhance organizational visibility and advocacy efforts.
- Coordinated media outreach campaigns to promote events, initiatives, and key messages effectively.
- Managed social media platforms, creating engaging content to foster community engagement and awareness.
- Collaborated with cross-functional teams to ensure alignment of messaging across various channels.
Education
Master of Science - Creative Writing
Full Sail University
Winter Park, FL12-2021
Bachelor of Arts - New Media Studies
Wheaton College
Norton, MA05-2015
Skills
Client Advocacy
Career Guidance
Individualized Planning
Active Listening
Resource Coordination
Goal Setting
Conflict Resolution
Community Engagement
Languages
English
Native or Bilingual
Spanish
Professional Working
Timeline
Senior Membership Advisor
Equinox
05.2024 - 04.2026
Social Media Manager (Remote)
DesignIt
11.2021 - 05.2024
Senior Communications Associate
GLAAD
03.2019 - 03.2021
Master of Science - Creative Writing
Full Sail University
Bachelor of Arts - New Media Studies
Wheaton College