Alfonso Rubalcava

• Served food and beverages promptly with focused attention to customer needs.
• Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
• Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
• Worked with POS system to place orders, manage bills, and handle complimentary items.
• Bussed and reset tables to keep dining room and work areas clean.
• Handled cash transactions accurately, contributing to balanced daily financial reports.
• Resolved customer complaints promptly and professionally to maintain positive reputation.
• Used slow periods to restock supplies, ice, trays, and delivery bags.
• Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.

Ensured accurate and timely delivery of meals to customers.