Alfonso Wilson
Alamogordo
Summary
Motivated and people-focused professional with 4 years of experience in student services, recruitment, and community outreach. Skilled in guiding prospective students through enrollment processes, building strong relationships with educational partners, and communicating effectively across diverse audiences. Seeking to leverage strong interpersonal, organizational, and presentation skills as an Admissions Advisor at New Mexico State University-Alamogordo.
Overview
2026
2026
years of professional experience
Work History
Sales Associate
Verizon Wireless
Alamogordo, NM
01.2023 - Current
- Guide customers through purchases, complete contracts, and process payments
- Diagnose and resolve technical problems with devices, apps, and service
- Meet sales targets, process transactions, and suggest upgrades or new products
- Accurately log customer interactions and resolutions.
Campus Recreation Coordinator
Western New Mexico University
Silver City, NM
01.2020 - 2023
- Manage floor design and function decisions and implementation; purchase equipment and other resource materials; replacement cycle of equipment and oversee ongoing cleaning and maintenance; work with outside vendors; and daily, quarterly, and yearly maintenance repairs and inventory through fitness management software.
- Assist with departmental evaluation and assessment efforts, benchmarking, data collection, and analysis. Lead co-workers and colleagues with implementing appropriate evaluation and assessment metrics using best practices in the industry
- Responsible for keeping up to date with industry trends as it relates to student employment, onboarding, new social media technology associated with student employee management and cardio/strength and conditioning fitness equipment as well as collegiate fitness, health, and well-being issues.
Student Conduct Summons Officer
Western New Mexico University
Silver City, NM
01.2020 - 2023
- Maintained confidentiality of information related to student conduct concerns and exercises discretion to provide timely information and necessary updates across relevant stakeholders.
- Communicated with and between students and other relevant parties, to include mediating, counseling, facilitating, innovating, guiding, advocating, encouraging, and mentoring as appropriate.
- Provide support and advocacy for students while emphasizing individual accountability and responsibility.
- Scheduled and coordinated meetings, interviews, appointments, and/or other similar activities with students; ensures students are aware of rights and responsibilities.
- Establishes, maintains, and processes detailed records for adjudicated cases and other communications timely and accurately
- Implemented and/or coordinated educational sanctions assigned to students, including scheduling
Housing Hall Director
Western New Mexico University
Silver City, NM
01.2020 - 2023
- Serve as a liaison between Housing Operations and the Facilities department
- Coordinate summer projects, including but not limited to, ordering of new furniture, appliances, painting, summer cleaning, etc.
- Develop and coordinate all processes and committees related to the assignment of student housing, including the traditional school year housing and summer housing.
- Act in the Director of Housing's absence when necessary, ensuring uninterrupted communications with leadership in another department.
- Plan and create staff professional development and team building activities and opportunities.
- Promote, supervise, and advise on student development themed programming.
- Promote an environment in the residence halls that supports the mission of the university and the mission of Housing Services.
- Assist hall staff in promoting an environment that is safe, conducive to studying and well-maintained.
- Facilitate leadership courses for student staff hiring, as well as other opportunities for teaching and facilitation.
- Manage and mediate roommate conflicts.
- Manage $5million in budgets related to programming, and housing operations.
- Develop programs to cultivate a positive and engaging living environment that fosters a sense of belonging and enables students to build positive relationships with one another.
Sales Associate
Hibbett Sports
Silver City, NM
2020 - 2021
- Provide great customer experiences.
- Encourage services provided by the company.
- Track sales by following guidelines and using results to reach or improve store and personal goals.
- Attend and engage in all mandatory staff meetings scheduled for store.
- Communicate merchandise needs, pricing concerns, and operations problems consistently to management.
- Assist with unloading shipment and store projects.
Executive Administrative Assistant to the Vice President of Student Affairs
Western New Mexico University
Silver City, NM
01.2019 - 01.2020
- Coordinated and accurately maintained Vice President’s daily calendar and files in a confidential and organized manner.
- Produced and reconciled monthly budget/management and procurement cards reports for Vice President according to scheduled deadlines.
- Managed schedules, travel arrangements, conferences/meetings for senior level management
- Maintained accurate, up to date comprehensive and confidential files and records.
- Answered busy telephones, directed and routed calls, and scheduled appointments.
- Organize data with 100% accuracy
- Supervise student Workers
- Operate day to day operations and streamline office procedures to increase efficiency and effectiveness.
- Liaison between staff, faculty, and students.
- Verify data with 100% accuracy.
- Meet with students and problem solve.
- Managed 2 million dollar budget.
Property Manager
J Allen Management
Silver City, NM
01.2018 - 01.2019
- Responsible for property budget to include all expense accounts and revenue accounts
- Supervised property staff
- Maintained tenant case files to obtain documents needed for case review and federal program compliance
- Processed paperwork issued by corporate office to maintain property compliance and financial agreements
- Maintained property occupancy by working with customers to collect all necessary documents needed for program review
- Worked as a liaison between the company and third party companies to make repairs and maintain building safety compliance
- Reviewed program guidelines and communicated the requirements with tenants
Education
Bachelor of Business Administration - Management
Western New Mexico University
Silver City, NMHigh School Diploma - undefined
Morse High School
San Diego, CASkills
- Proficient in Banner 9
- Proficient in Microsoft Office – Word, Excel, Outlook, Power Point, and Adobe
- Meeting & Event Planning
- Spreadsheets & Data Entry
- Scheduling and Calendar Management
- Project Management
- Customer Relations & Communications
- Record Management
PERSONAL PROFILE
- Take pride in reputation for dependability and integrity.
- Committed to treating people with respect and dignity.
- Experienced and successful with working people from a wide range of cultural backgrounds.
- High Energy employee, adept at managing changing priorities in a fast-paced environment.
- Effective and efficient working independently and as a team member.
Timeline
Sales Associate
Verizon Wireless
01.2023 - Current
Campus Recreation Coordinator
Western New Mexico University
01.2020 - 2023
Student Conduct Summons Officer
Western New Mexico University
01.2020 - 2023
Housing Hall Director
Western New Mexico University
01.2020 - 2023
Executive Administrative Assistant to the Vice President of Student Affairs
Western New Mexico University
01.2019 - 01.2020
Property Manager
J Allen Management
01.2018 - 01.2019
High School Diploma - undefined
Morse High School
Sales Associate
Hibbett Sports
2020 - 2021
Bachelor of Business Administration - Management
Western New Mexico University