Alfonza Bishop
Bellflower,CA
Summary
Professional service technician with strong background in diagnostics, repairs, and maintenance of various systems and equipment. Proven ability to collaborate effectively within teams to meet and exceed targets. Demonstrates adaptability and reliability in dynamic work environments. Skilled in troubleshooting, customer service, and technical problem-solving.
Overview
27
27
years of professional experience
1
1
Certification
Work History
Service Technician
TRL SYSTEMS
01.2021 - Current
- Troubleshooting and servicing Fire Alarm Systems
- Troubleshooting and servicing Ascom Telligence Nurse Call Systems
- Troubleshooting and servicing Hugs System
- Certifications in EST 3, Ascom, and Hugs wifi
Low Voltage Technician
Outsource
01.2021 - 01.2021
- Installing and troubleshooting security devices such as IP Cameras, CCTV, card readers, keypads
- Installing and troubleshooting fire alarm devices
- CAT 5/6 terminations
- Reading blueprints
Service Technician
D&S Security
01.2020 - 01.2021
- Installing, troubleshooting, service security devices and equipment
- Installing, troubleshooting, servicing fire alarm devices
- Familiar with DSC, Ademco, Concord, and Raionics products
- Familiar with Honeywell, Firelite, and Bosch products
- Reading blueprints
- Communicating with customers and assuring their expectations are met
Low Voltage Technician
Baskin and Baskin
01.2004 - 01.2020
- Installing, troubleshooting, service security devices and equipment
- Installing, troubleshooting, servicing fire alarm devices
- Familiar with DSC, Ademco, Concord, and Raionics products
- Familiar with Honeywell, Firelite, and Bosch products
- Reading blueprints
- Communicating with customers and assuring their expectations are met
Alarm Installer
Protection One
01.2000 - 01.2004
- Installation of Ademco alarm system for residential and commercial property.
- Installs and services equipment required by customers or by Protection One order.
- Makes connections for AC power and telephone connections to the alarm system.
Alarm Technician
Alarm One
01.1999 - 01.2000
- Installation and maintenance of Simon Basic ITI system.
- Responsibilities include installation of alarm system in homes and businesses.
- Programming the board also wiring phone lines and AC power to the ITI system.
- Keeping records of installation, service calls, and troubleshoots.
Education
Electrical Training Course -
Electrical Theory Course
New York, New York01.1997
Computer Operations
Borough of Manhattan Community College
New York, New York01.1995
Business
Boys and Girls High School
Brooklyn, New York01.1994
Electrical
Los Angeles Trade Technical College
Los Angeles, CASkills
- System setup and troubleshooting
- Attention to detail
- Preventive Maintenance
- Customer service
Certification
- EST 3 Certification Training - [2021]
- Certified Fire/Life Safety
- Hugs Wifi
- Ascom Telligence
Timeline
Service Technician
TRL SYSTEMS
01.2021 - Current
Low Voltage Technician
Outsource
01.2021 - 01.2021
Service Technician
D&S Security
01.2020 - 01.2021
Low Voltage Technician
Baskin and Baskin
01.2004 - 01.2020
Alarm Installer
Protection One
01.2000 - 01.2004
Alarm Technician
Alarm One
01.1999 - 01.2000
Computer Operations
Borough of Manhattan Community College
Business
Boys and Girls High School
Electrical Training Course -
Electrical Theory Course
Electrical
Los Angeles Trade Technical College