Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.
Overview
23
23
years of professional experience
Work History
Midwest Operations Manager
Sizemoreinc
07.2024 - Current
Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.
Supervised operations staff and kept employees compliant with company policies and procedures.
Led hiring, onboarding and training of new hires to fulfill business requirements.
Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
Plumbing Professional and Receiver/ Stocker
Lowe’s Home Improvement
12.2017 - 06.2024
Diagnosed plumbing issues, providing effective solutions to enhance system functionality.
Collaborated with customers to determine needs, delivering tailored plumbing solutions and services.
Measured, threaded, and cut materials to correct angles.
Communicated with customers to provide recommendations on repairs, determine project estimation costs and define project completion dates.
Offered guidance and training to junior team members.
inventory specialist
RGIS Inventory Specialists
12.2015 - 12.2017
Completing inventory of merchandise In a variety of companies in western Washington state. Hard working goal-oriented, team player. worked both independently and with a team.
Sanitation Worker/Supervisor
Oregon Cherry Growers
09.2002 - 09.2015
I was responsible for requisition needed personnel, supplies, equipment, parts and repair services. I repaired, compiled, and submitted reports on work activities, operations, production and work related accidents. I operated heavy equipment and production machine equipment. conferred with customers, supervisors, contractors and other personnel to exchange information and resolve problems. I explained and demonstrated work tasks to new employees and assigned experienced workers to new employees for further training. responsible for plant security and evening waste water operations as needed. assisted in production as needed, helped prioritize work schedules and delegate assignments, identified problems and proposed solutions, plant policies and procedures, planned and organized work under minimal supervision of manager, reported findings and further recommendations to management. skills learned and used were, resourcefulness, efficiency, organization, and flexibility.
Education
K-12 -
Roswell high school
Roswell, NM
06.1992
Skills
Customer service
Operations management
Operations monitoring
Timeline
Midwest Operations Manager
Sizemoreinc
07.2024 - Current
Plumbing Professional and Receiver/ Stocker
Lowe’s Home Improvement
12.2017 - 06.2024
inventory specialist
RGIS Inventory Specialists
12.2015 - 12.2017
Sanitation Worker/Supervisor
Oregon Cherry Growers
09.2002 - 09.2015
K-12 -
Roswell high school
Awards
Oregon manufacturing extension program, Hazmat refresher training