Alfred Criswell
Kankakee,IL
Summary
Dynamic bar manager with a proven track record at Jag's Bar, excelling in staff management and beverage development. Skilled in conflict resolution and effective communication, I enhanced patron loyalty through innovative drink offerings, driving sales and fostering a high-quality service environment. Committed to maintaining operational excellence and team integrity.
Overview
18
18
years of professional experience
4
4
years of post-secondary education
Work History
Bar Manager
Jag's Bar
Kankakee, IL
05.2015 - 12.2024
- Managed bar staff, ensuring exceptional service and adherence to standards.
- Trained new hires to maintain quality and efficiency in operations.
- Implemented disciplinary procedures to uphold workplace integrity.
- Developed signature beverages to enhance revenue and foster patron loyalty.
Truck Driver
RCD Trucking
Kankakee, IL
10.2008 - 01.2009
- Maintained calmness under pressure while responding quickly to emergency situations such as severe weather or traffic disruptions.
- Exhibited safe driving by following road regulations and being cautious in new environments.
- Performed routine inspections and carried out vehicle repairs to uphold safety standards.
- Demonstrated safe driving by observing road rules, exercising caution in unfamiliar areas and maintaining vehicle control.
- Responded promptly to emergency situations including inclement weather conditions or traffic delays while remaining calm under pressure.
DSP
Pinnacle
Kankakee, IL
01.2007 - 02.2008
- Helped clients get in and out of beds and wheelchairs.
Education
High School Diploma -
Kankakee High School
Kankakee, IL 08.1990 - 06.1994
Skills
- Staff management
- Employee training
- Beverage development
- Inventory control
- Customer service
- Sales strategies
- Conflict resolution
- Problem solving
- Effective communication
- Time management
- Verbal and written communication
- Sanitation
- Staff supervision
- Workflow planning
Timeline
Bar Manager
Jag's Bar
05.2015 - 12.2024
Truck Driver
RCD Trucking
10.2008 - 01.2009
DSP
Pinnacle
01.2007 - 02.2008
High School Diploma -
Kankakee High School
08.1990 - 06.1994
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